IBM Services

SEPTEMBER 10, 2021

Today most financial services organizations are focused on how they can deliver a better customer experience (CX). So what stands in the way of financial services organizations aiming to achieve this same goal? We see examples of poor governance and lack of coordinated efforts that negatively impact key points in the journey.

Service 57

Service Accounting Design Insurance 57

Mattsen Kumar

JUNE 9, 2021

E-commerce customer service practices are ever-evolving; often led by new technologies, these trends keep changing year after year. When these prodigal technologies and methodologies are leveraged for customer service, the entire game changes for the better. We will also be touching base with customer service improvement ideas.

E-Commerce 52

E-Commerce Customer Service Service Customer Support 52

IBM Services

JANUARY 10, 2024

As compromised credential threats as well as insider threats have become a dominant cause of data-security incidents , technical assurance has become a priority for securing sensitive and regulated workloads whether the latter are running in traditional on-premises or in a public cloud data centers.

Healthcare 75

Healthcare Design Administrative Collaborations 75

Planergy Software

AUGUST 4, 2022

DeFi is an emerging digital financial infrastructure that aims to eliminate the need for central government agencies or banks to approve transactions. Many consider DeFi as an umbrella term for the new wave of financial services Innovation since it is intertwined with the blockchain.

Finance 52

Finance Banking Government Accounting 52