IBM Services

FEBRUARY 23, 2024

In human resources (HR), the technology efficiently handles routine inquiries and engages in conversation. In customer service, conversational AI apps can identify issues beyond their scope and redirect customers to live contact center staff in real time, allowing human agents to focus solely on more complex customer interactions.

Healthcare 106

Healthcare Customer Service Analytics E-Commerce 106

NoonDalton

NOVEMBER 27, 2023

Their rise to prominence in the business arena is a testament to their ability to streamline operations, offering much-needed support in administrative functions, customer service, and more. Their appeal lies in a blend of cost-effectiveness, flexibility, and the ability to handle a diverse range of tasks.

Administrative 52

Administrative Out-Tasking Outsourcing Flexibility 52

Intugo

OCTOBER 12, 2023

Administrative functions, sometimes called internal business functions, include accounting , information technology (IT) services , human resources (HR) , payment processing , and quality assurance. BPO contracts can involve outsourcing an entire functional area, such as the human resources department, to a single vendor.

Business Process Outsourcing 52

Business Process Outsourcing Outsourcing BPO Human Resources 52

Groove Technology

JUNE 29, 2023

This flexibility not only saves time and effort but also allows businesses to leverage their existing investments while modernizing their software landscape. By tailoring the ERP system, organizations can streamline operations, enhance productivity, and gain real-time insights into their business performance.

Software 100

Software E-Commerce Supply Chain Management Flexibility 100

Paysquare

MARCH 3, 2024

It ensures compliance and streamlined operations in diverse geographical lands. By consolidating payroll data and processes in a single platform, businesses can streamline compliance reporting, reduce administrative burden, and ensure consistency across all locations.

Payroll 52

Payroll Regulations Data Entry Administrative 52

Paysquare

MARCH 3, 2024

It includes maintaining accurate records, abiding by tax and labor rules, and coordinating with other departments like accounting, finance, and human resources. Payroll management plays an important role in business operations for many different reasons.

Payroll 52

Payroll Regulations Data Entry Administrative 52

Automation Anywhere

OCTOBER 14, 2021

Finance uses technology such as Robotic Process Automation (RPA) to streamline operations, strengthen governance and controls, improve the timeliness and accuracy of financial information, and, most importantly, free up professionals to focus on value-added strategic analysis rather than sourcing data and creating reports.

Service 98

Service Banking Robotics Process Automation Finance 98

Zinnov

OCTOBER 20, 2023

Flexibility and Scalability : GBS can adapt swiftly to changes in business requirements and scale up or down as needed. As the market evolves, GBS ensures your organization remains agile and responsive, whether expanding or streamlining operations. Consider a startup in the technology sector.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

IBM Services

JANUARY 17, 2024

They offer limited flexibility but are quick and efficient tools for simple tasks. These use cases illustrate chatbots’ growing role in improving user experience, streamlining operations and providing support across sectors. There are two types of chatbots, rule-based and AI-powered.

E-Commerce 67

E-Commerce Customer Service Human Resources Sales 67

IBM Services

NOVEMBER 22, 2023

With ERP reporting tools, organizations can customize reporting across many different functions, such as finance, inventory, procurement and human resources and be able to calculate it depending on what matters most to the organization.

Out-Tasking 67

Out-Tasking Data Entry Software Robotics Process Automation 67