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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. Let’s dive deeper into what eCommerce customer service outsourcing entails and why it’s a smart move for your business. What is eCommerce Customer Service Outsourcing?

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Three Key Ways To Scale Your Team Through Outsourcing

SEBPO

Three Key Ways to Scale Your Team Through Outsourcing BLOG Three Key Ways To Scale Your Team Through Outsourcing As a partner to some of the largest companies in the digital advertising industry, we have witnessed how daunting growth can be without a plan to scale your operations.

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Major US Companies that Used Outsourcing to Recession-Proof Themselves

NoonDalton

Outsourcing is a successful business strategy for addressing the bottom line. This is so that there are many choices for continuity thanks to outsourcing. By outsourcing routine work, a business can free up its resources from pointless procedures while still maintaining control and reaping the rewards from a distance.

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Benefits of Outsourcing Your Critical Business Process

Invensis

Probably, they might lose their sleep and energy to make the organization process more efficient and hit targets on time. The post Benefits of Outsourcing Your Critical Business Process appeared first on Invensis Technologies. And, at times, the task has to be accomplished irrespective of working hours.

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Why the Philippines is a Primary Outsourcing Destination

NoonDalton

In the Philippines, the first contact center for business process outsourcing (BPO) was constructed in 1992. The Philippine government formed a special economic zone to boost outsourcing after spotting a good possibility and encouraging more foreign businesses to build their customer care centers in the nation.

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RAYA CX Receives Recognition for Excellence from IAOP

Raya Contact Center

The IAOP (International Association of Outsourcing Professionals) awarded the recognition in response to RAYA CX’s innovative assistance to an international retail chain. The efficiency of the supermarket chain’s customer care was markedly boosted by these efforts.

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Essential Checklist When You Outsource the First Time

Magellan Solutions

Outsourcing Checklist for First Timers. So you finally decided to outsource your services. We have a neat outsourcing checklist that you can check below! But before that, let’s explore further what does it mean to outsource. But before that, let’s explore further what does it mean to outsource. Don’t worry!