technology data-security 
Blue Ocean
AUGUST 9, 2021
The adoption rate of new and evolving technologies accelerated at unseen speeds—resulting in 10 years’ worth of change within a mere 10 months. Contact center technologies are certainly in the mix of acceleration. We dug into their sentiments and expectations about the future of five key contact center technologies.
IBM Services
AUGUST 9, 2021
The situation is exacerbated by the increasing threat of cyber security predators who see the criticality of the global supply chain and the opportunity to drive ransom attacks on critical suppliers and infrastructure providers. Strategic shifts for long-term growth tomorrow.
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Infosys Consulting
AUGUST 12, 2021
It is used by banks, brokerage institutes and trading houses, securities/derivative dealers, asset management companies, clearinghouses, depositories, exchanges, reserve banks, corporate businesses, treasury market participants, service providers, foreign exchange, and money brokers. What is ISO20022? Why do we need ISO20022.
The Hackett Group
AUGUST 10, 2021
Digital World-Class Research – The Hackett Group launched its 2021 Digital World-Class campaign, spotlighting the true performance potential in a technology-enabled operation and our new digital world-class benchmark results in Finance , Procurement , HR , and IT. Supplemental Data discussed during earnings call – Q2 2021.
Magellan Solutions
AUGUST 9, 2021
We already know that telemarketing call center Philippines provides various technologies that will help SMEs develop their telemarketing campaigns. Hence, 66% of telemarketing call centers believe customers will place a high priority on the accuracy of the data provided. It ensures your company’s sensitive data is safe in our system.
Magellan Solutions
AUGUST 13, 2021
Having an advanced technology means agents will soon become more reliant on it. With this in mind, future successful business models require a combination of human skills and technological application. Technologies might be more efficient when it comes to solving tasks but they lack connection with their customers.
Magellan Solutions
AUGUST 10, 2021
They will go by the data you provided to them to further improve your business. As a result, BPO Philippines integrated AI technology into their client’s hotline so customers can have an option to assist themselves with their problems. You also have to find ways to maximize technology in your call center operation.
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