The Global Small Business Blog

OCTOBER 27, 2023

©iStock/wildpixel The Cato Institute has published three new essays for Cato’s Defending Globalization project: Globalization and Growing Global Equality The Reality of American “Deindustrialization” Globalization Has Propelled India to Prosperity To access them all, visit here.

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31 West

OCTOBER 27, 2023

Have you ever wondered about the secret sauce behind acing the ITIL Foundation exam? “Prepare for the ITIL Foundation exam and understand ITIL concepts and practices” is not just a mantra, but a journey of discovery and mastery. Dive deep into this guide to unveil the strategies, insights, and expert advice to bolster your preparation, driving you towards success.

Out-Tasking 130

Out-Tasking Service Information Technology Management 130

Perficient Digital Transformation

OCTOBER 27, 2023

On October 25 th , 2023, Perficient presented a webinar that was hosted by commerce experts: Sergio Granada , SAP Commerce Technical Director Ignacio Pascual , SAP Commerce Delivery Director Alejandro Granada , SAP Commerce Solutions Architect Kim Williams- Czopek , GM of Commerce Operations They discussed the intricacies of migrating to SAP Commerce Cloud.

E-Commerce 105

E-Commerce Time Savings Streamline Operations Flexibility 105

Eclaro

OCTOBER 27, 2023

When Eclaro Academy opened its doors a decade ago in Manila, the dream was to create an institution that would help children in the Philippines not only obtain an outstanding education, but help them build a foundation of knowledge, experience and skills that would empower them to change their lives and that of their families and communities as they evolved into invaluable members of the global workforce.

Outsourcing 92

Outsourcing 92

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

SourceFit

OCTOBER 27, 2023

As we navigate towards a greener and more sustainable tomorrow, we at Sourcefit are overjoyed and humbled to share a […] The post Outsourcing for Good: Sourcefit’s Community-Building Initiatives Recognized at the 2023 Outsource Accelerator Impact Awards appeared first on Sourcefit.

Outsourcing 52

Outsourcing 52

Wirtek

OCTOBER 27, 2023

At Wirtek, we believe in sustainable growth and the continuous evolution of our clients’ products. Our company has successfully signed a new contract with an existing client from the United States, a key player in the electric vehicles sector.

Nearshoring 52

Nearshoring 52

Ivemsa

OCTOBER 27, 2023

Challenges are nothing new to the manufacturing industry. However, U.S. manufacturers have gone through unprecedented setbacks in recent years, causing many to shift focus to manufacturing in Mexico to course-correct and ramp up production. Between the decline in industrial workers and increased competition for space, and the shift from dependency on China and a trade bloc encouraging more North American trade, there’s a lot the IMMEX program provides.

Manufacturing 52

Manufacturing Service Nearshoring Administrative 52

Worldwide Call Centers

OCTOBER 27, 2023

Remote call center agents have emerged as a pivotal force in recent years, reshaping the way businesses engage with their customers. While call centers have been around for more than 50 years, the use of home based call center agents has evolved dramatically in the last 5 years or so. Traditional brick-and-mortar call centers certainly are still viable.

Call Center 52

Call Center Reduced Overhead Cybersecurity Flexibility 52

Perficient Digital Transformation

OCTOBER 27, 2023

In today’s hyper-competitive business world, ensuring the continuous and efficient operation of critical machinery and equipment is paramount. Traditional maintenance strategies, based on scheduled inspections or reactive fixes, often fall short in preventing costly downtime and equipment failures. This is where Predictive Maintenance, powered by Artificial Intelligence (AI) and Machine Learning (ML), comes into play.

Manufacturing 52

Manufacturing Efficiency Accounting Automation 52

Transparent BPO Outsourcing

OCTOBER 27, 2023

The awards honor and recognize the companies, contact centers, and individuals who provide a platform for leadership, vision, innovation, and strategic accomplishments in the profession and their industries. Rockville, MD, October 27, 2023 – Last week at ICMI’s Contact Center Expo, which brings contact center industry professionals together to tackle the challenges and opportunities that will […] The post Transparent BPO Named “Best Outsourcing Provider” for Second Time at 2023

BPO 52

BPO Outsourcing Nearshoring Customer Service 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Go4Customer

OCTOBER 27, 2023

In the realm of the digital era, a call center in India is the most demanding and fast place to work. The role of contact centers has gotten even more challenging since everything is focused on and governed by consumer behavior. When it comes to KPIs, revenue has fallen to second place while customer experience has gotten all the emphasis. The global contact center survey conducted by Deloitte found that 88% of the centers attr.

Call Center 40

Call Center Outsourcing Government 40

Future of Sourcing

OCTOBER 27, 2023

Future of Sourcing publishes the latest content for the opinion-formers and decision-makers at the heart of the global sourcing community. Future of Sourcing columnists and contributors are thought leaders in the global sourcing community and provide innovative, cutting-edge insight on challenges and opportunities in the industry today.

Sourcing 40

Sourcing Outsourcing 40

IBM Services

OCTOBER 27, 2023

It is a new day for James, a new IT administrator. Today, he has to figure out an order for a whole batch of mobile devices for his colleagues, who have chosen both iOS and Android smartphones. He needs to activate the device lifecycle program and do all the deployment and endpoint security tasks afterward. Most probably, in another tool. He also knows that Rich from Sales and Alyssa from Finance will leave the company on Friday, so he needs to wipe the devices.

Management 89

Management Cybersecurity Administrative Out-Tasking 89

Raya Contact Center

OCTOBER 27, 2023

The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict’s dream. Known for having extravagant malls and a thriving fashion scene with Dubai Fashion Week just ending a week ago, it’s no wonder all eyes are on Dubai and the UAE. And with technology taking the forefront in the UAE it’s no surprise that the e-commerce landscape is quite promising.

E-Commerce 98

E-Commerce Right-Sizing Marketing 98

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting