Mon.Oct 10, 2022

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Today in Global Small Business: Why SMEs Must Cross Borders

The Global Small Business Blog

©iStock/cybrain What's affecting me, my clients, my colleagues and other global small business owners: Why SMEs must cross borders. 3 obstacles to globalizing a digital platform. Quote of the week: “E-commerce is a powerful means to connect the unconnected to global trade." – Arancha Gonzalez A strong cross-border strategy is key to sustaining e-commerce growth post-pandemic.

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Contact Center Location Strategy in a Remote World

Blue Ocean

How do you continue to offer seamless customer service and experience in this new world of remote work? Blue Ocean offers some insights on how to create a contact center location strategy in a remote world.

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Cost vs Quality in Customer Experience

Microsourcing

The red pen is out in earnest. Between soaring inflation, the lingering impact of the global pandemic and supply chain issues , executives and managers around the world have been told to prepare for tough financial times and that means taking a serious look at where money is being spent and, more importantly, where it can be saved. There is nothing quite like a budget paper covered in red ink to send a chill down the spine of a business unit or team, let alone customers who fear that cost-cuttin

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How to Launch a Successful Outsourced Contact Center Implementation

Blue Ocean

The launch of your outsourced contact center implementation may be a strenuous time – there's so much at stake for your business. That said, it shouldn’t be a headache.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Science of Thinking Breakthroughs from Dr. Domenico Lepore for Today’s Complex Business Environment

Intelligent Management Inc.

And now for something completely different… Do you want to hear insight and foresight about business like you’ve never heard before? Dr. Domenico Lepore is one of the most provocative, knowledgeable and impactful business thinkers today. (And yes, he’s our Founder!). Today’s post is a quick break from our series on a systemic approach to org design, management and operations.

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3 Ways to Get a Free or Reduced Fee for Microsoft Certification

Perficient Digital Transformation

Getting certified is always a great feeling for an individual and is a way to prove your competency and proficiency in a particular technology. Microsoft provides the pool of trending technologies in demand and is vastly used in many industries. Getting certified in specific technology is a really valuable addition to your profile. Getting Certified in Certain Technologies Involve: Certification cost.

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Perficient, Colleagues Donate $21,047 and 5,624+ Meals to Feeding America During Hunger Action Month

Perficient Digital Transformation

The decision between food and other necessities shouldn’t be an impossible choice, yet food insecurity remains a nationwide issue. According to Feeding America , the largest hunger relief organization in the U.S., over 38 million people in the U.S., including more than 12 million children, struggle with hunger. . September was Hunger Action Month (HAM) , a campaign sponsored by our community partner Feeding America that seeks to raise awareness and fight food insecurity in the U.S.

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Building a cybersecurity culture from within: An interview with MongoDB

McKinsey and Company

MongoDB’s security champions program leadership team discusses how cybersecurity training can create a company-wide culture that prioritizes security and encourages employees to get involved.

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Docker Bootcamp – Container Isolation Modes

Perficient Digital Transformation

Welcome back to Docker Bootcamp. In the previous post , we learned about performance and how to tune our containers. In this post we’ll look at another way to improve the performance of your containers by using process isolation mode. By default, windows containers run in hyper-v mode. When we run our containers in hyper-v mode they actually run inside a specialized hyper-v virtual machine.

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Emerging from disruption: The future of pharma operations strategy

McKinsey and Company

To maintain profitable and resilient operations, CEOs and COOs of pharma companies may need to make bold changes to their operations strategy as the industry navigates new challenges.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Cost vs Quality in Customer Experience

Microsourcing

The red pen is out in earnest. Between soaring inflation, the lingering impact of the global pandemic and supply chain issues , executives and managers around the world have been told to prepare for tough financial times and that means taking a serious look at where money is being spent and, more importantly, where it can be saved. There is nothing quite like a budget paper covered in red ink to send a chill down the spine of a business unit or team, let alone customers who fear that cost-cuttin

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AI in biopharma research: A time to focus and scale

McKinsey and Company

By focusing on specific scientific and operational pain points and fully integrating AI into research workflows, biopharma companies can deliver greater patient impact and significant value.

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Prescription For The Future: Acute Home Care Is The Best Medicine For US Hospitals

Forrester Digital Transformation

Fueled by the pandemic’s necessity for virtual care, acute home care models are gaining momentum. Unlike preestablished care delivery models, acute home care incorporates value-based care at its core, allowing hospitals to optimize the management of clinical practices.

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Present company included: Prioritizing mental health and well-being for all

McKinsey and Company

A McKinsey Health Institute survey across 15 countries highlights how employers can make mental health a reality, especially for young workers.

Service 79
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Twilio Managed Services Provider- Understanding the Options and Capabilities 

Perficient Digital Transformation

My prior blog touched on the approach and initial assessment we undergo when onboarding a new client who has faced challenges with independently building, expanding, and/or maintaining their Twilio solution. With Twilio being such a robust limitless platform with full flexibility, continuing to optimize its capabilities and maintain a rewarding end-user experience relies on many complex applications and technical components. .