Mon.May 16, 2022

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Amazon Connect, Contact Centers, and the Five Pillars of Effective Customer Engagement

Perficient Digital Transformation

This virtual workshop will help transform your thinking around designing contact centers that engage customers through the Five Pillars of Effective Customer Engagement: Customer Support, Analytics, Customer Relationship Management, Knowledge Base, and Self-Service. Learn More!

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How to Embed Amazon Lex into Amazon Connect

Perficient Digital Transformation

Embedding chat bots and virtual assistants into your applications and contact flows has never been more essential to the customer experience than it is today. These technologies are natively built into Amazon Lex, and with a few steps you can easily utilize them in your contact center with minimal time spent. . Why Use Amazon Lex?

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How Long Does It Take to Expand a Company Internationally?

Globalization Partners

Contact us today to get started. Moving from your planning stage to a fully functional international company can take two to three years and cost upward of $30,000. Globalization Partners can drastically reduce the time and resources you pour into global expansion. The post How Long Does It Take to Expand a Company Internationally?

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Nothing Beats the Human Voice When It Comes To CX

Anexa

With consumers engaging in the customer journey via SMS, website, chats and social media, identifying their reason for initiating contact has become vital for any customer-facing operation. The omnichannel model is driving the development of the customer-provider interface.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. Critical integrations that fit directly into your sales processes and workflows.

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Material Requirements Planning (MRP) – The Advantages

Anexa

Contact us today to find out how Anexa can partner with you. The post Material Requirements Planning (MRP) – The Advantages first appeared on Anexa BPO.

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Useful Recommendations to Build a Successful Remote Software Development Team

Groove Technology

Contact us , Groove Technology, for more information today if you would like to consult on how to take your software team remotely effectively! This first-hand experience, combined with our expertise in the technology solutions required to build a successful remote team, makes us a valuable service provider for your success.

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Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. The digital age has brought about increased investment in data quality solutions. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information.

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Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

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Best Practices for Marketing Database Cleanse

ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Finding a vendor to cleanse and optimize your marketing database can be difficult if you don’t know what to look for. This buyer’s guide will cover: Buying Considerations.

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How ZoomInfo Enhances Your Database Management Strategy

It involves finding a data management provider that can append contacts with correct information — in real-time. It's quite a process for marketing teams to develop a long-term data management strategy. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.

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3 Mistakes Organizations Make While Developing ABM Programs

Inadequate contact inventory within universe. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Wasteful technology and service spending.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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How ZoomInfo Solves Recruiting Pain Points

To begin getting these candidates in the right positions, it includes utilizing updated contact data and enhancing your outreach strategy for improved effectiveness. More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market.

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.