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Exploring Blue Prism’s Web-Based Extension

Perficient Digital Transformation

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.

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Recession-Proof Your Business with Information Technology (IT)

Anexa

E-Commerce Solutions Another advantage of post-pandemic economic trends is the ability of brands to manage the inventory of both their digital and bricks and mortar stores through e-commerce technology. During a recession, consumers tend to be more price-conscious and are more likely to shop online to find the best deals.

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Applying AI for Good | Automation Anywhere

Automation Anywhere

The AI-based recommendation engines being adopted in new e-commerce storefronts are driving higher revenues per customer. With Robotic Process Automation (RPA) in particular, the benefits of integrating with AI technology are considerable.

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Top 5 Contact Center Functions for Automation

Automation Anywhere

Contact center agents can now extend their support coverage far beyond just simple phone support, creating omnichannel customer experiences across email, text, social media, and e-commerce platforms. The essential functions There are several support functions that contact centers typically perform.

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Unlocking value: Top digital transformation trends

IBM Services

Trend: Automation Like AI and ML, automation will be a huge driver of human productivity. Organizations undergoing digital transformations are likely to uncover wide swaths of manual work that can and should be automated. Trend: Cloud computing Organizations have spent the past few years migrating to the cloud.

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The News Is In: Workforce Reductions Have NOT Been Significantly Affected by Automation

Anexa

Another impactful variable in the automation equation is that industries experiencing strong growth are much less likely to lay off workers. Across all industries, caution should be exercised in expecting new automation technologies such as AI and robotic process automation to make a big impact on the US workforce.

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5 types of chatbot and how to choose the right one for your business

IBM Business Partners

When combined with automation capabilities like robotic process automation (RPA), users can accomplish tasks through the chatbot experience. Conversational AI chatbots can remember conversations with users and incorporate this context into their interactions.