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IBM and TechD partner to securely share data and power insights with gen AI

IBM Services

In today’s rapidly evolving digital world, immediate responses are crucial for delivering outstanding user experiences. IBM Db2 : A reliable, high-performance database built for enterprise-level applications, designed to efficiently store, analyze and retrieve data.

Retail 86
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Generative AI Chatbots: A Key to CX Success

Simplr

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

Retail 52
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Generative AI Chatbots: A Key to CX Success

Simplr

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

Retail 52
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Personalized Marketing: What Banking Customers Really Want

Perficient Digital Transformation

And those consumers desire digital experiences that are personalized and meaningful. In fact, Gartner shares that brands risk losing 38 percent of customers from poor personalization efforts. They want to have meaningful relationships with technology partners who will bring innovative ideas and proven experience to the table.

Banking 69
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Everest Group Survey Points to a Resilient Year for Outsourcing in 2023 as Global Enterprises Prioritize Cost Savings, Talent Management

Everest Group

Everest Group delivered the key findings from this research in a December 13 webinar, “Rise Above Economic Uncertainty and Succeed.” The webinar deck and recording are available for complimentary download. Adapting to evolving customer needs and business models. Slowdown in customer decision making. 4 position.

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Everest Group Publishes 2023 Rating of Top Global Business Services Employers

Everest Group

Top GBS Employers in India Among 165 India-based companies assessed by Everest Group, 30 employers were designated the Top GBS Employers in India. This drives maximized operational and financial performance and transformative experiences. Amazon.com is the only company to be rated a Top GBS Employer in all three geographies.

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

CoEs and competency centers within GBS organizations are designed to streamline and set actionable steps for the CEO’s agenda and critical priorities. We will be covering this in more detail in our upcoming webinar, 5 Success-driving Actions GBS Organizations Need in 2022. The five types of CoEs that drive the CEO agenda.