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A Guide to Understanding BPO vs. BPM vs. BPMaaS

Metasource

Let’s take a closer look at what each means, how they differ, and how your organization can leverage them to increase efficiency, boost productivity, and reduce costs. Many professionals consider business process management the future of BPO because unlike standard BPO providers, BPM companies focus on entire business processes.

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The Case for Going Asset-Light in 2021

Velocity Global

By minimizing the costs and risks associated with owning a significant amount of collateral, companies maximize their flexibility and ability to scale quickly. The asset-light approach is a departure from the vertically integrated approach traditionally taken by many of the world’s largest companies.

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The BPO Advantage: How Outsourcing Can Enhance Your Business Process Management

Magellan Solutions

BPM allows companies to enhance the quality of their services and goods. Businesses can be more flexible and adaptable to changes and shifting customer needs. Example #2: Software development companies that use BPM adopt project management tools. Business process management involves analyzing the workflow of companies.

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Top 10 Customer Service Outsourcing Companies Worldwide 2021

Pure Moderation

The cost of losing business to poor customer service amounts to several tens of billions each year, regardless of the size or sophistication of the organisation. One of the top Customer service outsourcing companies: Pure Moderation’s office. Back Office Betties customer service outsourcing. EBQuickstart customer service vendor.

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6 Top Signs Your Business Needs a New Software Development Partner

Groove Technology

This approach reduces costs and shortens project design and development time. Unfortunately, some companies may find that the results of such a partnership are lower than expected. As a software development partner of resellers globally, the success of a project always stems from a single important factor – Trust.

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Why Setting Up a Global Capability Center is the Key to Success

Zinnov

Companies risk falling behind without bringing in diverse perspectives. Companies focusing only on local markets often adopt a single cultural viewpoint, leading to blindspots and groupthink. Companies then have to reduce costs, often by laying off employees at a time when local jobs are most scarce.