Everest Group

APRIL 9, 2024

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? True to its promise, the panelists addressed hard questions and pushed the boundaries on what BPOs mean to Global Business Services. Everest Group research shows that GBS is increasingly embracing hybrid models.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

Everest Group

OCTOBER 27, 2022

The Conference Board's Global Business Services Conference. Everest Group is a lead sponsor of The Conference Board’s renowned Global Business Services Conference, which is scheduled to be held in New York on October 27-28, 2022. In-person event. October 27 - 28, 2022 |.

Global Business Services 52

Global Business Services Service Government Collaborations 52

Everest Group

SEPTEMBER 14, 2023

How current and potential employees view the organization’s brand is critical to business success. Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog.

Collaborations 64

Collaborations Global Business Services Out-Tasking Flexibility 64

The Hackett Group

SEPTEMBER 28, 2023

Miami, FL — September 28, 2023 — Human resources (HR) operating costs increased significantly in 2023, with key contributors being wage inflation and high turnover rates, according to new Digital World Class ® HR research from The Hackett Group , Inc. NASDAQ: HCKT). At the same time, they operate with 40% fewer full-time equivalent staff.

Human Resources 116

Human Resources Advisory Research Operational Costs 116

Everest Group

APRIL 26, 2022

Business agility has emerged among leading Global Business Services trends as a key driver for growth, innovation, and business excellence. Attaining business agility requires new ways of thinking and working. 4Cs to successfully attain business agility in GBS organizations. Collaboration.

Global Business Services 52

Global Business Services Collaborations Efficiency Research 52

The Hackett Group

FEBRUARY 16, 2024

A complimentary version of The Hackett Group’s 2024 Procurement Key Issues research, “The CPO Agenda,” is available, with registration, at [link]. NASDAQ: HCKT) is a leading benchmarking , research advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance. NASDAQ: HCKT).

Advisory 59

Advisory Research Analytics Risk Management 59

Zinnov

OCTOBER 26, 2023

Setting up Global Capability Centers (GCCs): The Go-to De-risking Strategy for Businesses GCCs can handle a wide range of functions, including IT Services, Finance & Accounting, Human Resources, Research & Development, Customer Support, and more.

Flexibility 52

Flexibility Global Business Services Finance Regulations 52