Automation Anywhere

AUGUST 3, 2021

Robotic Process Automation (RPA) is not a question of taking a manual process and automating it, step by step—although that is what many businesses do. There should almost always be some transformation involved—changes that make the process more efficient, more robust, less error-prone.

Automation 109

Automation Robotics Process Automation Efficiency Collaborations 109

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Automation Anywhere

NOVEMBER 19, 2020

Development and manufacturing costs were increasing, along with customer expectations. The benefits of intelligent automation for pharmacovigilance Intelligent automation (IA), with the use of software bots, can automate, streamline, and accelerate complex, highly regulated life sciences processes.

Automation 98

Automation Robotics Process Automation Supply Chain Management Data Entry 98

Automation Anywhere

MARCH 8, 2021

Until now, Robotic Process Automation (RPA) has mostly been used to automate back-office operations. And many companies have achieved significant gains in efficiency and productivity by deploying automation in these places. So, should you trust bots to improve your customer experience? START HERE.

Robotics Process Automation 97

Robotics Process Automation Out-Tasking Automation Accounting 97

Amzur

JANUARY 10, 2024

These objectives could be something like: Dollars you can save immediately with AI adoption % of improvement in customer satisfaction/ engagement Error reduction and reworking rate in your SDLC Example: Enhanced customer experience is the need of the hour.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

Infosys Consulting

SEPTEMBER 7, 2021

Many digital pure-play businesses can leverage existing retail footprints and traffic to collaborate with front-of-house retailers to expand channels and solve their operational pain points. Customer support is then redirected through web saving resources like online, e.g., the chat could help patrons in more valuable and efficient ways.

Retail 52

Retail Robotics Process Automation Global Management Consulting Collaborations 52

NoonDalton

NOVEMBER 13, 2023

Data Analysis and Management: AI algorithms are adept at processing and analyzing large volumes of data, offering invaluable insights that guide business decisions. Process Automation: Robotic Process Automation (RPA) is being widely used to automate repetitive and routine tasks.

Outsourcing 52

Outsourcing Jobbing Collaborations Automation 52

Everest Group

MARCH 17, 2023

MGAs also are qualified to underwrite and bind coverage as well as perform customer support services, including policy issuance and claims management. On the customer relationship side, these specialized agents have full control over all customer activities.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Amzur

JANUARY 18, 2024

These objectives could be something like: Dollars you can save immediately with AI adoption % of improvement in customer satisfaction/ engagement Error reduction and reworking rate in your SDLC Example: Enhanced customer experience is the need of the hour.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

These objectives could be something like: Dollars you can save immediately with AI adoption % of improvement in customer satisfaction/ engagement Error reduction and reworking rate in your SDLC Example: Enhanced customer experience is the need of the hour.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

These objectives could be something like: Dollars you can save immediately with AI adoption % of improvement in customer satisfaction/ engagement Error reduction and reworking rate in your SDLC Example: Enhanced customer experience is the need of the hour.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Automation Anywhere

FEBRUARY 24, 2021

Intelligent automation and digital assistants, in particular, can help agents meet their challenges and help improve retention. What agents are facing Online businesses such as Amazon have redefined customer support standards, pushing the need to increase customer satisfaction and service quality for all other contact centers.

Robotics Process Automation 96

Robotics Process Automation Automation Customer Support Efficiency 96

IBM Services

APRIL 4, 2024

And while enterprise resource planning (ERP) integrates and manages all aspects of a business, BPM focuses on its individual functions—optimizing the organization’s existing, repeatable processes end-to-end. Document-centric BPM is for efficiently managing documents and content—such as contracts—within processes.

Management 58

Management Automation Out-Tasking Inventory Management 58

Planergy Software

FEBRUARY 3, 2022

Unlike business process automation, business process management doesn’t identify specific systems, fools, or software used to improve workplace processes. BPA vs. Robotic Process Automation (RPA) Both BPA and RPA are meant to execute business functions with automation. Download PDF.

Automation 52

Automation Out-Tasking Robotics Process Automation Finance 52

Infosys Consulting

AUGUST 1, 2023

Rather than displacing coding, no-code solutions actually create new opportunities for collaboration between technical AI talent and business domain experts with industry-specific insights. For example, an ML model predicting customer churn could auto-trigger an RPA bot to proactively contact customers identified as high risk.

Healthcare 52

Healthcare Automation Robotics Process Automation Retail 52