Beyond Enrollment: Customer Service Strategies For Retention In Online Courses
31 West
APRIL 9, 2024
It’s all about the experience. If the material is engaging, up-to-date, and relevant to their career goals and interests, students are more likely to stay committed. 24-Hour Inquiry Response Window Implement a policy where all student inquiries are acknowledged within 24 hours. What keeps students hooked beyond the sign-up page?
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