IBM Services

FEBRUARY 23, 2024

Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends. Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences.

Healthcare 104

Healthcare Customer Service Analytics E-Commerce 104

Capgemini

NOVEMBER 27, 2022

Unlocking the real marketing treasure together with MarTech Robin van den Hoven 24 Nov 2022. Therefore, CMOs need to cover the entire spectrum of customer preferences and needs and create a marketing strategy to orchestrate different channels and enhance the customer experience. Well, you might have found the key; MarTech.

Marketing 52

Marketing Sourcing Analytics Sales 52

Magellan Solutions

JULY 28, 2021

Ultimately, an omnichannel strategy can help drive increased sales and revenue. An eMarketer report found that streamlined digital experiences, curbside pickup, and touchless checkout contributed to increased shopping frequency and incremental sales. . Here are some of the factors that make omnichannel commerce so valuable.

Retail 52

Retail E-Commerce Sales Inventory Management 52

Microsourcing

APRIL 9, 2024

From the impact of inflation and cost-of-living pressures to the rise of eCommerce and increasing global competition, CFOs and their fellow executives find themselves navigating unique challenges and doing their utmost to balance expenditure with quality. Few sectors ride the economic roller-coaster quite like the retail industry.

Retail 52

Retail MicroSourcing Outsourcing Offshoring 52

Simplr

JULY 22, 2021

We’re going to lay out our top five live chat best practices for making real-time chat support your ecommerce conversion engine. Just think about all of the capabilities and results that online chat can deliver. It’s wildly popular with the NOW Customer and a genius method for having one-on-one conversations with your customers.

Retail 97

Retail Sales Customer Service Customer Support 97

Zinnov

SEPTEMBER 22, 2022

By Rajat Kohli, Partner, Zinnov; Priya Bhalla, Project Lead, Zinnov; Saloni Patil, Project Lead, Zinnov; Shreya Ghose, Marketing, Zinnov. This trend continues unabated as business leaders now realize AI is the green card to market leadership. COVID-19 brought unprecedented disruptions in the operational models of businesses.

Healthcare 145

Healthcare Government E-Commerce Automation 145

3Pillar Global

APRIL 20, 2021

If this year has taught us anything, it’s that we can’t predict the future—no matter what’s in our tech stack. At the same time, we’re entering a new era. The pandemic has forced organizations to ramp up investments in digital transformation, embrace new ways of working, and replace legacy applications that no longer make the cut.

Software 40

Software E-Commerce Robotics Process Automation Engineering 40