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Magellan Solutions
FEBRUARY 26, 2024
Artificial intelligence (AI) in call centers can enable customer service professionals to focus on essential tasks, as 78% of them stated. The collaboration between AI and call centers is reshaping the customer service paradigm. It has led call centers to explore the benefits of AI.
Future of Sourcing
JULY 26, 2023
Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.
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Akorbi
NOVEMBER 22, 2021
This is a busy travel time, so If you anticipate events that could require translation services, it is great to plan ahead. Akorbi can explain why the holidays are important opportunities to hire an interpreter and how we can help. Akorbi Makes Interpretation Easy. Akorbi can assist with any language services. Contact Us.
Future of Sourcing
JUNE 1, 2023
Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.
Redial
JULY 13, 2023
Is no news that the banking and finance industry ae facing some constant needs to adapt and continue to offer modern solutions. Redial understands the importance of digital transformation and helps banks identify and implement the right technologies to enhance customer experiences though nearshore and offshore contact services.
Magellan Solutions
MAY 18, 2016
Much has been said with regards to inbound call center outsourcing – which country has the best agents in terms of cost and communication skills, which companies offer the best package, and what is the most important thing to do before finalizing that agreement with your outsourced call center. How will you look for that?
IBM Services
FEBRUARY 23, 2024
This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges. Beyond the simplistic chat bubble of conversational AI lies a complex blend of technologies, with natural language processing (NLP) taking center stage. billion by 2030.
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