Remove industries travel-and-hospitality
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Travel and Hospitality Industry Leveraging BPO Services.

Go4Customer

The role of outsourcing in the global travel & hospitality sector is witnessing continuous growth as the industry operators are thriving. In this fast-paced global economy, the foremost objective of every firm is to create more value while maximizing sales and revenue.

BPO 52
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Why BPO Philippines Establishes The First Impression For The Hospitality Sector

Magellan Solutions

A Superb Customer Experience Always Starts With BPO Philippines. The hospitality industry must place a greater emphasis on customer service in order to provide customers with a wonderful experience. . After all, according to companies that outsource to Philippines, customer service is what makes or breaks a brand.

BPO 52
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We Asked ChatGPT About The Future Of Call Centers 

Redial

ChatGPT keeps taking not only the internet, but several professional areas and even industries, by the storm. But on this occasion, I was interested in asking Chat-GPT about the call center industry and what to expect in the coming years in terms of best practices, trends and forms of innovation. What is the call center industry?

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Making Good Use of Travel Outsourcing This Christmas Season

Magellan Solutions

Make Travel Tasks More Convenient with Travel Outsourcing. Traveling is definitely one of life’s greatest pleasures. Travel agencies and companies always come in handy, and in a country like the Philippines where travel is popular, many businesses have sprung up offering services that make travel planning convenient.

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Are You Ready? The Travel Boom Is Coming & BPO Outsourcing Companies Can Tip the Scales

Anexa

Many industries were hit especially hard – for example, the live event industry is still far from re-opened, and when it does, chances are it won’t look the same as it used to, since consumers themselves have changed. The travel industry is another sector that was crushed during the pandemic.

BPO 40
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The Meaning of 24-Hour Front Desk in Hotels

Magellan Solutions

Why is a 24-hour front desk hotel essential in modern hospitality? The front desk is the heart of a hotel, managing guest experiences and providing 24/7 hospitality. Imagine a tired traveler being greeted warmly and efficiently. Ready to know the secret to gracious hospitality? It provides a sense of security and comfort.

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Hospitality Contact Center Emergence Post-Pandemic

Premier BPO

The pandemic outbreak caused massive devastation across multiple business sectors; one of the many worst-hit ones being the hospitality industry. In 2021, as businesses re-open, the hospitality industry will have to revamp its Customer Support channels to redirect the much-lost customer base back towards its service offerings.