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How Redial Will Take BPO Services To New Heights In South Africa 

Redial

As a growing company, Redial is always looking for the best opportunities not only to provide top-quality BPO services but also impact the communities where we operate. So, in this blog, we will talk about the incredible factors and our vision to take our services to the next level. You want to know how we can help?

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More Women to Take Top Jobs in BPO Sector

Transparent BPO Outsourcing

How One Recent Article Inspired us to Speak Up and Spark Change in the Industry By Heather Sandusky, VP of Training; Marilyn Soares, VP of Client Services; Natalie Dickey, VP of Finance The President of the Global Services Association of Jamaica, Anand Biradar, is of the belief that over the next five to ten years, […] The post <strong>More (..)

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History of BPO: Past, Present and The Future

Offshore India Data Entry

The Business Process Outsourcing (BPO) industry has undergone significant transformations since its inception, revolutionizing the way businesses operate. From its early days to its current thriving state, BPO has evolved to meet the changing needs of companies worldwide. The global BPO market is projected to reach $435.8

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Effects of AI on Jobs in the BPO Industry

NoonDalton

In the realm of global business, Business Process Outsourcing—commonly referred to as BPO—has long been regarded as a key lever for cost-efficiency and labor optimization. For organizations aiming to streamline operations without compromising on quality, BPO has been the strategic choice. So, where do we stand?

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Outsourcing Policy Management: How BPO/Call Centers Can Help Companies Streamline their Operations

Redial

Outsourcing this service allows companies to focus on main activities like keeping track of service and product innovation while delegating the management of their policies to experienced professionals. This blog post will discuss how BPO/call centers can help companies streamline their operations through outsourcing policy management.

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Job Satisfaction: An Award-Winning BPO Company’s Secrets

VXI

Job Satisfaction should be the employers’ number one priority, but unfortunately, not all attain this objective. One might think that the COVID-19 pandemic only made employee satisfaction worse, but recent job satisfaction figures reveal that employees are happier now than even before the pandemic.

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Understanding the Types of Call Center Services Before Venturing into BPO Jobs.

Go4Customer

Have you ever wondered how it feels to be working in an inbound call center services company or in any outsourcing BPO companies in general? Outsourcing BPO companies generally hire candidates that are high in energy and strongly motivated because it requires them to be. Sure, it is not everyone?s