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Is Outsourcing Offshore Right for You? Pros and Cons

Magellan Solutions

As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency.

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In-house Vs Nearshore/Offshore- Let’s revisit 

Redial

Nearshore and offshore are terms that have come to define one of the biggest decisions companies make when it comes to outsourcing. In this blog, we’ll explore once again what nearshore and offshore mean as well as in-house and their respective advantages and important things to consider.

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Should Americans Lose More Job Opportunities To BPO Philippines and Other ‘Tiger Countries’?

Magellan Solutions

Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? In this article, we will discuss how outsourcing jobs affects US employment. 68% of companies in the US outsource their services to low-cost countries including small businesses. Is it true? Outsourcing objectives.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.

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Major US Companies that Used Outsourcing to Recession-Proof Themselves

NoonDalton

By outsourcing routine work, a business can free up its resources from pointless procedures while still maintaining control and reaping the rewards from a distance. Additionally, outsourcing is a great way to recession-proof a business when times get tough. Instead, put your labor fund to use in your company. contract or project.

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What is Back Office Support and Why is it Important?

Magellan Solutions

Not only can you increase your operation’s load whenever you choose, but you can also delegate some of the job to someone else. Furthermore, in this article we will explain what back-office support is and why it is important for businesses of all sizes. What are the most often outsourced back office jobs ?

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5 Misconceptions About Cold Calling and How Telemarketing Philippines Debunked It

Magellan Solutions

Telemarketing Philippines is obviously making a conscious effort to eradicate common misconceptions when outsourcing to a BPO company. Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. We will also discuss how BPO companies work out these misconceptions.