BPO Business Development Customer Service Nearshoring 
Magellan Solutions
MARCH 26, 2024
Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?
Redial
DECEMBER 15, 2022
Nearshore and offshore are terms that have come to define one of the biggest decisions companies make when it comes to outsourcing. In this blog, we’ll explore once again what nearshore and offshore mean as well as in-house and their respective advantages and important things to consider. The cost of initial and ongoing training.
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Transparent BPO Outsourcing
JANUARY 5, 2022
Nearshore and Offshore options offer quality, cost-competitive alternative By Dean Birtwell, Vice President, Business Development, Transparent BPO The start of a new year traditionally gives us a sense of renewal. The post 22 Reasons to Work with Transparent BPO in 2022 appeared first on Transparent BPO.
Magellan Solutions
MAY 6, 2024
Whether you want someone else to handle customer service, improve your technology systems, or get expert help, there’s a perfect outsourcing option. By the end of this article, you will have the information you need to make intelligent choices and discover new opportunities for your business. Don’t worry!
Influx
APRIL 18, 2024
54% of businesses rely on third-party vendors to augment their customer service. Customer support can be a lot to manage in-house. To help you narrow down your choices and prevent a bad outsourcing experience, we’ve created a list of the 5 best SaaS customer support companies.
Transparent BPO Outsourcing
AUGUST 3, 2023
By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. However, there are still many instances where customers require human assistance in resolving complex issues.
NoonDalton
FEBRUARY 20, 2023
Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. For those who are locals, sales teams are typically an outsourced service.
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