Redial

DECEMBER 15, 2022

Nearshore and offshore are terms that have come to define one of the biggest decisions companies make when it comes to outsourcing. In this blog, we’ll explore once again what nearshore and offshore mean as well as in-house and their respective advantages and important things to consider. Want to talk with?

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Transparent BPO Outsourcing

JANUARY 5, 2022

Nearshore and Offshore options offer quality, cost-competitive alternative By Dean Birtwell, Vice President, Business Development, Transparent BPO The start of a new year traditionally gives us a sense of renewal. The post 22 Reasons to Work with Transparent BPO in 2022 appeared first on Transparent BPO.

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Magellan Solutions

MARCH 26, 2024

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

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Influx

APRIL 18, 2024

Jump ahead: Influx Helpware Ascensos SkyCom RPM BPO Essential considerations for outsourcing SaaS customer support SaaS customer service outsourcing The 5 best SaaS customer support companies 1. To help you narrow down your choices and prevent a bad outsourcing experience, we’ve created a list of the 5 best SaaS customer support companies.

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Transparent BPO Outsourcing

AUGUST 3, 2023

By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. When this happens, it is essential to […] The post AI vs Human in the Business of Customer Care.

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NoonDalton

FEBRUARY 20, 2023

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. Instead, put your labor fund to use in your company.

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Transparent BPO Outsourcing

MARCH 10, 2022

A Gap in Talent is Following Closely Behind By Jason Sterns, VP of Business Development The U.S. The post Labor Void Threatens Domestic Contact Centers appeared first on Transparent BPO. The post Labor Void Threatens Domestic Contact Centers appeared first on Transparent BPO. labor market is unrecognizable.

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