Everest Group

DECEMBER 15, 2023

Learn more about how AI and D&A can work together to deliver exceptional CX in this blog. Let’s next explore the current market conditions, compelling results from our research on organizations that have recently embarked on CX transformation initiatives , and eight key reasons enterprises report investing in these digital solutions.

Analytics 64

Analytics Out-Tasking Cybersecurity Automation 64

3Pillar Global

APRIL 15, 2021

Between the rapid pace of change, mounting pressure to accelerate digital transformation, and the uncertain economic, social, and political climate as well as finding and paying for skilled development talent, organizations have their work cut out for them. Investments in the right talent—think data science, analytics, cloud, AI/ML, etc.

Software 40

Software Right-Sizing Supply Chain Management Cybersecurity 40

Everest Group

MARCH 1, 2023

While ChatGPT shows great early potential, how will it impact the “future of work” and the overall talent landscape? Read the latest blog in our series to learn more about the impact of ChatGPT and other generative Artificial Intelligence (AI) solutions on the workforce. What does it mean for the talent and workforce industry?

Marketing 52

Marketing Co-Sourcing Content Writing Finance 52

IBM Services

APRIL 4, 2024

Through BPM, disparate data sources—including spend data, internal performance metrics and external market research—can be connected. This can uncover internal process improvements, strategic partnership opportunities and potential cost-saving initiatives.

Management 58

Management Automation Out-Tasking Inventory Management 58

Frevvo

AUGUST 31, 2021

Step 1: Choose a Workflow to Map Out. The first step is to choose a workflow to map. Start with mapping just one workflow to avoid becoming overwhelmed. Let’s say that you’re mapping a workflow for expense claims. The diagramming tool allows you to map out each step. Sales and Marketing. Human Resources.

Out-Tasking 52

Out-Tasking Automation Sales Customer Service 52

VXI

MARCH 2, 2023

With the market forecasted to grow to $513 billion by 2023, it’s clear businesses need more help than ever when it comes to staying agile and responsive to customer needs. For this reason, customer support outsourcing has become one of the most sought-after services for enhancing market value.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

VXI

MARCH 2, 2023

With the market forecasted to grow to $513 billion by 2023, it’s clear businesses need more help than ever when it comes to staying agile and responsive to customer needs. For this reason, customer support outsourcing has become one of the most sought-after services for enhancing market value.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

Groove Technology

SEPTEMBER 20, 2022

The market for mobile app development is expanding quickly, particularly in light of COVID-19’s desire for specialized lifestyle and communication apps. For every currency, rate maps and market histories are available. Since React Native has been on the market for longer, most editors strongly support it.

Design 130

Design Out-Tasking Software Marketing 130

Premier BPO

AUGUST 19, 2021

Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. The practice of contracting out or delegating to an external or third-party company for resources or services to perform your internal day-to-day company functions.

BPO 52

BPO Outsourcing Offshoring Call Center 52

The Hackett Group

JULY 8, 2021

In fact, 86% and 77% of services organizations and manufacturing organizations, respectively, are currently expanding or planning to expand data sources for risk data and supply/market intelligence. Cloud-based modern architecture. Operating model evolution. million.

Analytics 52

Analytics Automation Design External Service Provider 52

Designveloper

NOVEMBER 3, 2021

If you’re looking for one of the best low-code mobile app development tools in the market, Appery.io secure messaging or in-app loyalty program) for customization, AppInstitute accompanies promotional and marketing elements to successfully have your company’s apps downloaded by potential end-users. is a key answer.

Right-Sizing 52

Right-Sizing Outsourcing Human Resources Design 52

Everest Group

MAY 2, 2024

Not too long ago, I was chatting with one of my Global Business Services (GBS) leader friends who was talking about filling a critical GBS vacancy with an internal, non-GBS native. Getting down to the heart of the matter, GBS can’t afford to disregard internal talent, both politically or financially. Expands the talent pipeline.

Global Business Services 59

Global Business Services Jobbing Management Shared Services 59

Zinnov

NOVEMBER 10, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. Process Mapping. Process Mapping helps improve existing processes through conversations and graphical representation of processes. Process Mining. Intelligent Virtual Agents (IVA).

Automation 52

Automation Robotics Process Automation Co-Sourcing Administrative 52