Everest Group

NOVEMBER 30, 2023

In this blog, we bring you insights from Everest Group’s sustainability analysts on their hopes and expectations for this crucial global event. As the world anticipates COP28, Everest Group’s insights shed light on the evolving sustainability landscape.

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Everest Group

DECEMBER 5, 2023

In this blog, we will delve into the pressing talent-related issues faced by sustainability service providers and explore the innovative ways they are addressing these deficiencies through avenues like strategic hiring, acqui-hiring, and upskilling.

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Everest Group

AUGUST 29, 2022

Learn what issues keep customer experience officers ( CXOs) up at night in this blog. But various challenges – from data analytics to talent – can prevent companies from delivering the highly personalized interactions consumers crave. They also are focusing on improving the employee experience (EX) to retain the talent they find.

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Everest Group

DECEMBER 2, 2021

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. Thus, impact sourcing is impactful sourcing – for the bottom line too! What do these terms mean?

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Everest Group

JANUARY 16, 2024

The emphasis on creating growth and jobs in a new era aligns with impact sourcing , an inclusive talent strategy that empowers marginalized communities by providing them with meaningful employment opportunities. Creating growth and jobs for a new era For the technology services sector, the second subtopic hits close to home.

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Everest Group

DECEMBER 14, 2021

Currently, with the “Great Resignation” and talent shortage , many organizations are turning to impact sourcing as a solution to provide an affordable, untapped talent pool. Learn more on this topic in our recent green software development blog. It’s never too late to get involved.

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Everest Group

DECEMBER 14, 2021

Currently, with the “Great Resignation” and talent shortage , many organizations are turning to impact sourcing as a solution to provide an affordable, untapped talent pool. Learn more on this topic in our recent green software development blog. It’s never too late to get involved.

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Everest Group

MAY 17, 2024

Contents: In this report, we: Explore the sustainability enablement technology services market Examine the key factors and technologies shaping the sustainability enablement technology services market Outline our perspective on buyer adoption trends and explore 24 sustainability enablement technology service providers’ capabilities Scope: All industries (..)

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Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like?

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Everest Group

OCTOBER 11, 2022

Learn about Everest Group’s pledge to help organizations around the world increase the number of jobs provided to workers in marginalized communities through impact sourcing – while providing businesses with access to the best talent with high levels of reliability, productivity, and engagement.

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Everest Group

DECEMBER 7, 2021

What is impact sourcing, and how can you know if it’s right for our organization? Related Content What’s in a Name – Defining Our Journey toward Sustainability 4.0 | Blog Can “Code Red for Humanity” Be the Signal for Using Digital for Good? How do supplier diversity programs meet AND miss sustainability opportunities?

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Everest Group

JUNE 22, 2023

CEOs, CCOs, CIOs, CTOs BPO strategy/global heads Head of CXM outsourcing CXM strategy heads Head of customer service Head of CXM service delivery Senior sales and marketing executives Chhandak Biswas Practice Director David Rickard Partner Related Content: Teleperformance Proposes to Acquire Majorel: Global Titans Continue Their Unstoppable Run in (..)

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Everest Group

NOVEMBER 16, 2022

Discover more about how to integrate sustainability and ESG initiatives into your organization in our upcoming webinar, Driving Larger-scale Adoption of Impact Sourcing from the Inside Out.

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Everest Group

MAY 1, 2023

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. The team was truly inspired!

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Everest Group

SEPTEMBER 14, 2023

Discover seven advantages of South Africa and compare its hotspot cities in this blog. With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations Impact sourcing focus: South Africa offers companies a chance to meet impact sourcing goals while remaining cost-effective.

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Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

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Everest Group

MARCH 23, 2022

For example, GBS leaders could consider ways to stand out during college recruiting, find new methods to retain talent, or even look into different locations through options like impact sourcing. Action #5 – Obsess Over Employee Experience.

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Everest Group

FEBRUARY 7, 2023

ESG cuts across every function Eric Simonson Managing Partner Rita N.

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Everest Group

AUGUST 9, 2022

Head of Trust & Safety Head of content moderation CHROs and heads of HR Sustainability leaders Head of outsourcing Global sourcing managers BPO leaders. Principal Analyst for Impact Sourcing and Sustainability. Abhijnan Dasgupta. Practice Director.

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Everest Group

SEPTEMBER 20, 2021

But only with collective and impactful actions can we have the luxury of bearing the much-needed hope for a future without code-reds. At this juncture, one is reminded of one of the classic dialogues from the movie Shawshank Redemption: “ Remember, hope is a good thing, maybe the best of things, and no good thing ever dies. ”

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Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

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ScaleHub

JUNE 3, 2021

If you watched those videos or read our recent blog , you heard the name for a practice that, for us at ScaleHub, is essential to both crowdsourcing and to utilizing microtasking as the ideal approach to data entry: snippeting. Snippeting for community impact sourcing.

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Raya Contact Center

FEBRUARY 21, 2024

Furthermore, the company has overseen several Corporate Social Responsibility (CSR) projects, emphasizing environmental initiatives, community development, and socially impactful sourcing, among other endeavors. “The dedication and leadership exhibited in delivering exceptional client experiences are truly commendable.

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Everest Group

JUNE 21, 2022

These niche providers include Arise, a CXM provider for virtual delivery; GlowTouch, a women-owned services provider with a focus on impact sourcing; and [24]7.ai,

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Everest Group

NOVEMBER 30, 2022

We expect to start seeing enterprises look for energy efficiency, impact sourcing, community impact, board-level governance, and transparency/disclosure standards. But according to Everest Group research, they are now becoming deal-breakers – or makers – in many instances.

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Everest Group

DECEMBER 6, 2022

Rita Soni, Principal Analyst, Impact Sourcing & Sustainability Research. With changing geo-political scenarios, Africa will prove to be an attractive opportunity for various investors and service providers. To discuss further, please reach out to Rita Soni and Ambika Kini. Email ID: Rita.soni@everestgrp.com. LinkedIn: [link].

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Everest Group

MAY 10, 2022

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