Anexa

SEPTEMBER 5, 2023

In today’s fast-paced digital landscape, customer service has evolved from a traditional, human-centric approach to a tech-driven, AI-powered strategy. This prompted the rise of AI-powered solutions, which have enabled service teams to provide quicker, more personalized, and efficient support.

Customer Service 52

Customer Service Service BPO Streamline Operations 52

Everest Group

SEPTEMBER 21, 2021

Read on to learn how critical partnerships with IT and BPO providers can help vaccine manufacturers in product development and more by providing technology tools, artificial intelligence, automation and analytics, talent and other needed expertise. More than 100 years after the Spanish flu, the world is again fighting a pandemic.

Outsourcing 52

Outsourcing Manufacturing Out-Tasking Administrative 52

Anexa

MAY 16, 2022

So based on that encouraging data, it’s in the best interest of GBS organizations to analyze how they can continue to deliver outstanding value and exceptional CX, with new ways of working and transformation of end-to-end processes becoming the norm, rather than a one-off response to a global crisis.

E-Commerce 52

E-Commerce Human Resources BPO Research 52

SIG Speaks

JANUARY 3, 2022

We kick off 202 2 and the future of procurement with a host of resources, insights and events to help you deliver on procurement 3.0! January CPO & Executive Virtual Series. Join us for this executive-level conversation with actionable takeaways! register now. . A Flexible (and Fast!) Way to Get Certified Now. Get Started. learn more.

Sourcing 40

Sourcing Business Process Outsourcing Automation BPO 40

SIG Speaks

NOVEMBER 1, 2021

We have a host of resources, insights and events to help you deliver on procurement's new future. . How do you take the lessons learned from dealing with this in the past year and apply them to make adjustments for the future? As we charge forward into 202 2, procurement’s value proposition to the organization continues to grow.

Co-Sourcing 40

Co-Sourcing Sourcing Automation Business Process Outsourcing 40

Anexa

APRIL 14, 2022

It’s true – the future is here, in all its technologically charged glory. With the advanced technologies available including robotic process automation, machine learning, cloud computing and more, it’s easy to get lost in the details unless you have a clear path to transforming your digital processes.

Robotics Process Automation 52

Robotics Process Automation Data Entry BPO Outsourcing 52

SIG Speaks

NOVEMBER 30, 2021

As we brace for 202 2, the future of procurement is here. How to Streamline Your Unorganized and Broken Procurement Processes. Streamlining the unorganized and broken #procurement processes becomes all the more important. Join Mohammed Kafil from Kissflow Procurement Cloud to learn how to streamline your procurement processes.

Sourcing 40

Sourcing Business Process Outsourcing Automation Reduced Costs 40

Premier BPO

NOVEMBER 10, 2021

2-Omnichannel and Automated, yet Human. 2-Omnichannel and Automated, yet Human. Where AI has to be incorporated to reduce response wait times and increase agility, human intervention would serve best for personal attention to customers, or escalated cases. data-focused outcomes analyzed through metrics. – PWC.

BPO 52

BPO Outsourcing Analytics Company Focus 52

SIG Speaks

FEBRUARY 1, 2022

2022 is off to a fast start and the future of procurement is squarely in view. Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. We have a host of resources, insights and events to prepare you for procurement 4.0! register now. . Get Started.

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

202 2 is off to a fast start and the future of procurement is squarely in view. Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. We have a host of resources, insights and events to prepare you for procurement 4.0! register now. . Get Started.

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

JULY 30, 2021

As demand continues to rock supply chains, we prepare for the future of procurement and risk mitigation with a host of exciting resources, industry research and webinars to elevate you in your role. August Microlearning by SIG University: Contracting and A Holistic Approach to Risk Management. The problem? learn more. . learn more. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

Mercans

FEBRUARY 23, 2023

A Guide to SaaS Technology and Outsourcing Tradeoffs Steve Goldberg Global HCM & HR Tech Advisor The What, Why and How of Organizational Agility Let’s start with a practical definition of organizational agility and highlight a few surrounding concepts.

Payroll 75

Payroll Outsourcing Robotics Process Automation Software 75

Anexa

NOVEMBER 7, 2021

Businesses have been heavily impacted in areas such as sensors, consumer insights, automation, AI – and none more significantly than the retail industry. The data is in, however, and agile, digitally savvy grocery retailers that rely on new technologies will speed ahead of their competition.

BPO 40

BPO E-Commerce Outsourcing Retail 40

SIG Speaks

SEPTEMBER 1, 2021

In fact, most companies struggle with ensuring that their risk management processes aren’t perceived internally as a roadblock, slowing down procurement and innovation. In fact, most companies struggle with ensuring that their risk management processes aren’t perceived internally as a roadblock, slowing down procurement and innovation.

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

OCTOBER 1, 2021

Fragmentation and manual processes are time-consuming and limit the opportunity to use business intelligence to deliver new opportunities for success, growth, and innovation in supplier partnerships. . Connecting the Dots Between ESG Objectives and Source-to-Pay Processes. Procurement 3.0 SIG Global Executive Summit. register now. .

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Analytics 40

SIG Speaks

MARCH 1, 2022

Prepare yourself and your team for the future of business at the SIG Procurement Technology Summit April 4-6, 2022! Future of Sourcing Awards. That's the sound of the SIG Future of Sourcing Awards making a return! Consider submitting a nomination to recognize their achievements with a Future of Sourcing Award!

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Business Process Outsourcing (BPO). Recruitment Process Outsourcing (RPO). Knowledge Process Outsourcing (KPO). Outsourcing. Outsourcing. Co-Sourcing.

BPO 52

BPO Outsourcing Offshoring Call Center 52