Perficient Digital Transformation

JANUARY 5, 2024

Software is at the core of the modern business model, making quality and performance top priorities to stay competitive. Organizations rely on continuous automation and testing (CAT) services to build business applications faster, with higher quality, and at scale to meet increasing market demands.

Automation 64

Automation Service Right-Sizing Manufacturing 64

Perficient Digital Transformation

FEBRUARY 22, 2023

Perficient is looking forward to bringing our unique combination of automation technical know-how along with financial services and payments industry expertise to the Banking Automation Summit in Charlotte, North Carolina on March 2-3. We’re observing the banking industry’s growing use of RPA.

Banking 111

Banking Automation Robotics Process Automation Reduced Costs 111

Groove Technology

OCTOBER 14, 2021

Nowadays, more and more companies choose outsourcing software development for their business needs. A number of the extra benefits of outsourced projects are that it allows specializing in the core business, resolving capacity issues, and improving the service quality. What is Software Outsourcing? Benefits of outsourcing.

Software 246

Software Outsourcing Management Right-Sizing 246

31 West

APRIL 16, 2024

Many institutions focus on bureaucracy in customer service. Higher education institutions can improve services by understanding who their customer is. Institutions should offer training to improve their customer service teams. Here are different strategies to help improve customer service in higher education.

Customer Service 130

Customer Service Service Call Center Customer Support 130

The Hackett Group

MARCH 29, 2023

Our global clients, which includes 93% of the Fortune 100, cited a gap in provider insight around the realization of value from specific software and service investments. The C2C Receivables Hackett Excelleration Matrix and related research is the first from The Hackett Group’s new Market Intelligence Service. NASDAQ: HCKT).

Software 98

Software Marketing Service Advisory 98

Perficient Digital Transformation

OCTOBER 6, 2021

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. As enterprises continue to invest in automation, experienced consulting partners play a key role in integrating RPA and supporting development of the automation fabric.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

31 West

MARCH 15, 2023

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

31 West

NOVEMBER 2, 2022

A service desk is primarily accountable for delivering support to IT service users. So, an efficient service desk develops the base for a delightful user experience. Businesses, irrespective of size and type, have customers who expect top-notch service. 10 Service Desk Best Practices for Excellent User Experience.

Service 130

Service Automation Software Outsourcing 130

31 West

OCTOBER 2, 2023

A leading logistics company, hereafter referred to as “Our Client” recognized the need to optimize their IT service desk services to ensure uninterrupted operations and enhanced customer satisfaction. Solution To address these challenges, our client partnered with us to overhaul their IT helpdesk services.

Service 130

Service Supply Chain Management Analytics Software 130

Automation Anywhere

OCTOBER 6, 2021

As with larger enterprises, small and medium-sized businesses (SMBs) are discovering that automation is essential for staying competitive in uncertain economic times. Automation tools such as Robotic Process Automation (RPA) are helping them achieve those goals. RPA functionality is accessed from a standard web browser.

Automation 80

Automation Service Robotics Process Automation Out-Tasking 80

31 West

MAY 23, 2024

Providing exceptional customer service is crucial for colleges and universities in today’s competitive educational backdrop. Effective customer service enhances the student experience and boosts the institution’s reputation and enrollment rates. Training should cover all aspects of the institution’s services and resources.

Customer Service 130

Customer Service Service Call Center Administrative 130

SEBPO

FEBRUARY 13, 2023

“Thank you all for your great support and service. I really appreciate all your help and for always thinking out of the box.” – Senior Project Manager Case Study How a Software Provider Used Outsourcing for Product Development + Testing A software solutions company with a diverse, multi-million dollar customer base needed help, fast.

Software 98

Software Outsourcing Out-Tasking Automation 98

Perficient Digital Transformation

JULY 14, 2022

Robotic Process Automation (RPA). Robotics is nothing but computers that imitate human actions, the process is a series of steps which mainly lead to some meaningful task, Automation means any task which is done without human intervention is known to be automated. Excel Automation. Blue Prism. Components of Blue Prism.

Robotics Process Automation 121

Robotics Process Automation Automation Data Entry Software 121

Balbelforce

MAY 19, 2022

While human agents can be extremely efficient, they’ll never beat the machine for tasks that can be easily automated. Automated calling software can slash the time it takes to call your customers or leads, and over the course of the day, this accumulates to save your agents a significant amount of time. babelforce.

Automation 52

Automation Call Center Service Sales 52

31 West

JANUARY 11, 2021

Be it a big or small enterprise, help desk management software is a must for every company today. Let’s understand with an example of how help desk software can help you in your business growth. John, an owner of a refrigerator company, helps customers with his service to fix all kinds of refrigerators.

Software 130

Software Management Customer Service Sourcing 130

Automation Anywhere

AUGUST 19, 2022

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services. Why front-office automation?

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

Metasource

AUGUST 24, 2021

This means even smaller businesses can experience impressive productivity gains with partial automation of their paper-based business processes. While many rave about the power of workflow automation , the first step is assessing the level of automation that fits your business needs.

Automation 52

Automation Software BPO Business Process Outsourcing 52

Zinnov

MAY 17, 2024

The enterprise landscape is on the cusp of a new era – Intelligent Automation 2.0 Businesses are progressing beyond mere task Automation, forging self-learning systems capable of data analysis, independent decision-making, and execution of entire value chains with minimal human involvement. automating even creative tasks.

Automation 52

Automation Robotics Process Automation Jobbing Regulations 52

Groove Technology

JUNE 21, 2023

In this article, we will explore some of the latest news and how to choose the best remote software companies for your business. GitHub: Empowering Remote Software Development GitHub is a version control platform designed for collaborative software development projects. Consider project size, complexity, and timeline as well.

Software 100

Software Collaborations Jobbing Out-Tasking 100

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Unosquare

SEPTEMBER 28, 2023

What is Software Quality Assurance? At its core, software quality assurance is a systematic process that ensures a software product meets specified requirements and is free of defects. The realm of software development has, over the decades, witnessed profound transformations. ” Not quite. ” Not quite.

Software 52

Software Engineering Automation Manufacturing 52

Obobo

FEBRUARY 1, 2023

Accounts Payable In Balance Sheet Definition Accounts payable is a balance sheet account that represents the amounts that a company owes to its suppliers for goods and services that have been received, but not yet paid for. The amount of the invoice is then entered into the accounting software, and the accounts payable balance increases.

Accounting 40

Accounting Software Automation Management 40

Automation Anywhere

JUNE 1, 2022

These objects are embedded with internet connectivity, software, sensors, and other hardware that enable them to connect and exchange data with other systems and devices over the web. The advantages of automation in IoT Automation offers many advantages to your business processes using IoT.

Automation 145

Automation Manufacturing Retail Efficiency 145

Offshore India Data Entry

OCTOBER 29, 2023

The data processing and business process outsourcing (BPO) landscapes have been fundamentally altered in recent years by emerging technologies like artificial intelligence and automation. This article will explore the key areas where AI and automation are providing immense value in data processing and business process outsourcing.

BPO 64

BPO Automation Data Entry Business Process Outsourcing 64

inDinero

DECEMBER 13, 2021

That’s why a reliable accounting software is so important. QuickBooks and Netsuite Oracle are two popular cloud-based accounting management softwares that can help manage your day-to-day finances. Benefits of Accounting Software. Accounting software often offers cloud-based storage to protect you from a data breach.

Accounting 105

Accounting Software Inventory Management Data Entry 105

Zinnov

APRIL 16, 2024

They’re beginning to explore how they can tap into the power of Generative AI to transform the way they work, particularly in the world of Software Engineering. The potential benefits of Gen AI in Software Engineering are pretty staggering. It’s all about implementing robust safeguards and being proactive about security.

Engineering 59

Engineering Software Out-Tasking Banking 59

Automation Anywhere

OCTOBER 8, 2021

SoftwareReviews , a division of IT research and advisory firm Info-Tech Research Group , has published its 2021 Robotic Process Automation Data Quadrant Awards. And Automation Anywhere has been named a gold medalist—one of three software vendors to receive a gold medal from SoftwareReviews.

Automation 97

Automation Robotics Process Automation Advisory Research 97

Metasource

MAY 1, 2024

Modern finance leaders are pursuing accounts payable (AP) automation solutions with several goals in mind… Maybe you want to eliminate manual data entry and give your staff back time for more high-value tasks. Strive for Complete Automation Did you know only 10% of organizations have achieved full AP automation?

Automation 52

Automation Accounting Customer Support Data Entry 52

Magellan Solutions

APRIL 17, 2024

With this, there’s a pressing need to streamline and automate data entry processes that consume valuable selling time; this is where automating CRM data entry services comes in. Keep reading to learn more about automating CRM data entry services and boosting sales. Data Security One common concern is data security.

Data Entry 52

Data Entry Sales Automation Administrative 52

Automation Anywhere

APRIL 13, 2022

Editor’s note: Recently, Automation Anywhere received a 5-Star rating in the 2022 Partner Program Guide of CRN®, a brand of The Channel Company. At the end of last month, representatives from more than 600 organizations across more than 50 countries gathered online for the annual Automation Anywhere Virtual Partner Summit.

Automation 98

Automation Global Alliances Sales Retail 98

IBM Services

DECEMBER 8, 2023

They seek full integration into their digital lives, desiring a vehicle that can manage their operations, add functionality and enable new features primarily or entirely through software. According to a GMI report , the global software-defined vehicle (SDV) market is expected to achieve a CAGR of 22.1% between 2023 and 2032.

Software 72

Software Cybersecurity Engineering Manufacturing 72

Everest Group

OCTOBER 12, 2023

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

Robotics Process Automation 72

Robotics Process Automation Automation Payroll Healthcare 72

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 52

Automation Healthcare Robotics Process Automation Retail 52

Everest Group

MAY 8, 2024

IT service providers are increasingly exploring monetizing their proprietary software tools and accelerators as independent products. TCS and HCL have created subsidiaries, TCS Digitate and HCLSoftware, respectively, focusing on software and accelerator monetization. Contact us to explore further.

Service 69

Service Sales Software Research 69

Influx

MARCH 30, 2023

Given the importance of effective customer service , it’s no surprise that many businesses invest in customer relationship management (CRM). Use these eight best practices to keep your CRM software performing at a pinnacle! Choose the right CRM software Before selecting a CRM system, clearly define your goals and objectives.

Software 52

Software Data Entry Out-Tasking Automation 52

IBM Services

OCTOBER 3, 2023

Together, IBM Instana and IBM Turbonomic provide real-time observability and control that everyone and anyone can use, with hybrid cloud resource and cost optimization so you can safely automate to unlock elasticity without compromising performance. Ops teams can automate optimization to assure app performance at the lowest cost.

Efficiency 93

Efficiency Automation Engineering Software 93

Mercans

JULY 7, 2023

Fortunately, payroll software has emerged as a powerful tool to streamline the tax compliance process while protecting employees’ rights. Understanding the Benefits of Payroll Software A payroll system is a specialized technology designed to automate payroll processes, including tax calculations and deductions.

Payroll 52

Payroll Software Regulations Administrative 52