Forrester Digital Transformation

MAY 24, 2022

After two years of working and connecting with our colleagues and peers remotely, we are so excited to bring our B2B Summit APAC event back to Singapore. Our analyst teams have been working intensely to stand up an agenda that is relevant and unique to our APAC clients, addressing the most pressing issues we hear […].

Research 130

Research Marketing 130

Forrester Digital Transformation

JANUARY 19, 2023

As new types of digital commerce and novel payment methods have proliferated and digital finance has become the norm in APAC, transaction fraud has become significantly more frequent and sophisticated. The COVID-19 pandemic has further increased this risk as fraudsters take advantage of a rich variety of digital channels.

Management 130

Management Finance Risk Management Risk Management 130

Forrester Digital Transformation

OCTOBER 12, 2021

In APAC, vast political, economic, and social differences among countries pose an impact on sustainable finance regulations. Even for ESG factors that are easiest to measure and compare — carbon emission, for example — there are still no common goals in the region.

Regulations 130

Regulations Finance Insurance Banking 130

Everest Group

NOVEMBER 23, 2023

Live webinar Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC November 23, 2023 | 11 a.m. ACT Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. What are the pricing trends and forecasts in APAC? IST | 1:30 p.m. SGT | 2:30 p.m.

Sourcing 64

Sourcing Outsourcing Strategic Sourcing BPO 64

Forrester Digital Transformation

MARCH 9, 2022

Though facing barriers, the B2B payment industry in APAC is not lacking innovations. Our recent research on the topic found that B2B payment innovations and trends in the region come from three dimensions.

Research 130

Research 130

Forrester Digital Transformation

OCTOBER 11, 2022

This Technology & Innovation APAC, come listen to Sam Higgins and I talk about two Schrödinger’s cats in today’s tech ecosystem. First up: Web3. Some believe that Web3 will change the World Wide Web as we know it by giving users more control over their data and identities, ushering in better incentive structures for creators […].

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Forrester Digital Transformation

APRIL 4, 2022

Join us at CX APAC where you will walk away with insights to create strong relationships with your customers to proactively build engagement, loyalty and trust to stay ahead in this fast-changing world.

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Forrester Digital Transformation

APRIL 5, 2022

We are happy to announce the publication of a series of Data Snapshots on APAC consumers’ attitude and behavior in Financial Services industry. A Data Snapshot is a short data-focused report used to feature some of Forrester’s quantitative research — a specific data point, operational metric, or survey question.

Service 130

Service Research 130

Forrester Digital Transformation

AUGUST 7, 2022

Learn more at B2B Summit APAC. With the difference between demand and ABM narrowing significantly, and with the need to connect more buyers across more accounts through multiple touchpoints, merging once-siloed approaches seems the logical next step.

Accounting 130

Accounting Marketing 130

Everest Group

MARCH 7, 2024

LIVE Webinar Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024 March 7, 2024 | 11:00 AM IST | 1:30 PM SGT | 2:30 PM JST | 3:00 PM ACT Last year, the outsourcing industry faced a noticeable slowdown in demand. What are the key expectations and unique requirements in APAC for buyers of outsourcing services?

Outsourcing 52

Outsourcing Cybersecurity BPO Sales 52

Forrester Digital Transformation

APRIL 6, 2022

Join me at CX APAC to learn how. Implementing a successful ethical marketing strategy requires careful balancing of customer value and business value.

Marketing 130

Marketing 130

Forrester Digital Transformation

NOVEMBER 9, 2021

But with revenues being squeezed by low interest rates and sluggish loan growth, APAC banks will make big bets and increase their spending on technology, talent, and fintech to drive growth. The Asia Pacific banking sector has largely weathered the pandemic crisis.

Banking 130

Banking 130

Forrester Digital Transformation

APRIL 11, 2022

Join me at CX APAC to learn more. Emotion is key to delivering differentiated customer experiences that drive brand loyalty.

Design 130

Design 130

Everest Group

JUNE 20, 2023

LIVE WEBINAR 5G Adoption in APAC: Navigating Challenges and Maximizing ROI June 20, 2023 | 11 a.m. However, despite the hype around private 5G, current adoption patterns in APAC are not providing the promised potential. Our speakers will discuss: What is the potential of 5G in the diverse APAC market? IST | 1:30 p.m.

Outsourcing 52

Outsourcing Marketing Service Management 52

Everest Group

MAY 18, 2023

LIVE WEBINAR The APAC Cloud Market Landscape: Restructuring Your Cloud Strategy May 18, 2023 | 11 a.m. ACT Enterprises in the Asia Pacific (APAC) region are consuming cloud at a faster rate than in other geographies. Our speakers will discuss: What does the existing APAC cloud market landscape look like, and what are its challenges?

Marketing 52

Marketing Advisory Sales Outsourcing 52

Everest Group

JUNE 27, 2023

LIVE WEBINAR Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC June 27, 2023 | 11 a.m. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and the Asia Pacific (APAC) region is no exception. IST | 1:30 p.m.

Sourcing 52

Sourcing Outsourcing Service Strategic Sourcing 52

Globalization Partners

APRIL 14, 2022

France has many connections in the Asia-Pacific (APAC) region. million French people live in the APAC region. In 2018, French President Emmanuel Macron made acting as a stabilizing power one of France’s goals for the APAC region. Why is the APAC a good business opportunity for France-based companies?

Research 52

Research Co-Sourcing Payroll Pharmaceuticals 52

Forrester Digital Transformation

MARCH 2, 2023

Create A Customer-Obsessed Growth Engine To Thrive In Tough Times Today, the world is more challenged than ever as a series of health, environmental, socioeconomic, and geopolitical crises have pushed uncertainty to extreme levels. This systemic disorder and uncertainty exposed a lack of customer focus in many organizations.

Engineering 130

Engineering Marketing Management 130

Forrester Digital Transformation

AUGUST 30, 2022

Tech Execs: It Is Time To Take The Lead, Break Boundaries & Build The Future In today’s turbulent social and economic times, more is expected of business executives than ever before. But according to our research, most organizations have yet to unlock the full potential of technology.

Research 246

Research 246

Neeyamo

DECEMBER 9, 2021

and according to research conducted by the international Monetary fund, the regional economic outlook for APAC has grown by 6.5 % in 2021 and it is estimated to grow by 5.7% Remedy for a successful hiring strategy in APAC region. The post Screening Pitfalls in APAC Region appeared first on Neeyamo. Click here for more details).

Regulations 52

Regulations Global Recruiting Research Jobbing 52

UnaTerra

NOVEMBER 17, 2022

United Kingdom, Eurozone and North American businesses considering expansion in the Asia Pacific (APAC) region are looking to Australia more and more as an ideal location to establish a base of operation. There are many reasons for the increasing popularity of Australia as a good destination for global growth.

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Everest Group

AUGUST 1, 2023

Attendees will gain valuable insights into how sourcing and supplier management teams in APAC are evolving to meet the rising market demands. Join this virtual roundtable discussion to participate in conversations with our expert analysts and your sourcing peers.

Sourcing 52

Sourcing Outsourcing Service Management 52

Everest Group

OCTOBER 13, 2022

Register for the APAC webinar on Oct 19. APAC: Wednesday, October 19, 2022, at 2:00 am CST, 3:00 am EST, 7:00 am GMT. Senior Vice President Enterprise Sales, APAC, Beeline. Senior Vice President Enterprise Sales, APAC, Beeline. Register for the APAC webinar on Oct 19. Live, virtual event. Presenters.

Management 52

Management Sourcing Sales Service 52

Everest Group

SEPTEMBER 8, 2022

Top Customer Experience Management (CXM) Service Providers in APAC The APAC Customer Experience Management (CXM) market remained strongly resilient after the pandemic in 2021. LEARN MORE ABOUT Customer Experience Management (CXM) in APAC – Service Provider Landscape with PEAK Matrix® Assessment 2022. Our Thinking. Learn More.

Management 59

Management Service Analytics Research 59

Everest Group

APRIL 17, 2023

LIVE WEBINAR Continuous Modernization in an Era of Cost Efficiency: Perspectives for BFS Firms in APAC April 18, 2023 | 11 a.m. What is the current state of maturity, and what are the primary challenges for the modernization of banking systems in APAC? IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m. Who should attend?

Efficiency 52

Efficiency Banking Outsourcing Sales 52

Magellan Solutions

JUNE 1, 2021

Belonging under the best region in apac call center philippines. Call center outsourcing across Asia-Pacific (APAC) is thriving. They serve as examples of the diverse offerings that are available to call center leaders in APAC. The post Outsource Call Center Thailand And Other APAC Regions appeared first on. TALK TO US!

Call Center 52

Call Center Outsourcing Offshoring BPO 52

Forrester Digital Transformation

MAY 8, 2023

Earning and defending customers’ trust, considering the current volatility in financial markets, the infamous downfall of Credit Suisse, the collapse of First Republic Bank, and the ongoing banking scandal in China, requires a special commitment, not lip service.

Banking 130

Banking Service Insurance Marketing 130

Forrester Digital Transformation

MARCH 13, 2023

Looking at the post-pandemic state of digital retail payments in five major APAC markets including Australia, mainland China, […] With the COVID-19 pandemic accelerating the adoption of digital payments, it’s no surprise that the digital payments landscape is constantly evolving.

Retail 228

Retail Marketing Service 228

Forrester Digital Transformation

JUNE 26, 2022

Seventy-two percent of APAC decision makers reported that accelerating this shift to digital business is a high or critical priority over […]. As the next era of digital unfolds, consumer expectations will continue to evolve, creating more demand than ever for high-quality, seamless digital experiences.

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Forrester Digital Transformation

DECEMBER 29, 2022

The Asia Pacific (APAC) region is at the forefront of central bank digital currency (CBDC) development. Most APAC countries are proactively exploring and experimenting with CBDCs. China, South Korea, India, and Thailand are proactively piloting retail CBDCs.

Banking 130

Banking Retail 130

Forrester Digital Transformation

MARCH 13, 2023

The customer lifecycle. Until now, business leaders could count on the inevitability of all three. But no longer. Today’s consumers thrive on novelty, embrace emerging technologies, and expect more from brands. And during the pandemic, businesses proved that they can innovate fast enough to keep up.

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Globalization Partners

AUGUST 11, 2023

There is a prevailing optimism in APAC, especially in the realm of people management. Let’s explore the top 3 HR trends in APAC and the exciting prospects they bring. AI has been a hot topic in APAC for quite some time. Artificial intelligence evolves from buzzword to powerful tool. And that number is only expected to grow.

Payroll 97

Payroll Jobbing Flexibility Design 97

Forrester Digital Transformation

JULY 7, 2022

Our excitement grows by the day, with our B2B Summit APAC event back live in Singapore (and via the digital experience) this 20–21 September.

Research 48

Research Marketing 48

Forrester Digital Transformation

NOVEMBER 6, 2022

Pandemic-induced isolation increased people’s online activity but also caused many to suffer from depression and insecurity. Criminals have taken advantage of this vulnerability to steal customer identities and take over their financial accounts to facilitate money laundering.

Accounting 130

Accounting Automation 130

Forrester Digital Transformation

MARCH 13, 2023

The customer lifecycle. Until now, business leaders could count on the inevitability of all three. But no longer. Today’s consumers thrive on novelty, embrace emerging technologies, and expect more from brands. And during the pandemic, businesses proved that they can innovate fast enough to keep up.

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Forrester Digital Transformation

OCTOBER 28, 2021

But, in Asia Pacific (APAC), too many firms’ sustainability plans remain performative. […]. Values-based consumers — people who vote with their wallets to support brands that align with their values — are on the rise, a trend accelerated by COVID-19.

Marketing 217

Marketing 217

Forrester Digital Transformation

MAY 11, 2023

In the upcoming CX APAC 2023, I’m going to present on How To Embed Values-Driven Marketing In Customer Journeys. I’m excited to lay out the key concept of values-driven marketing and share a sneak peak of the new model and framework. But before we talk about values-driven marketing, let’s start with values-motivated consumers.

Marketing 130

Marketing 130