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Top 5 Automation Use Cases for the Front Office

Automation Anywhere

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. The front office operates autonomously but relies on the back office for support in the form of secretarial, accounting, human resources, and internet technology functions.

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NetSuite Customization: Transform Your ERP to Drive Business Success

Amzur

While a generic ERP might force you to change how you work, NetSuite customization puts the power back in your hands. By tailoring workflows and automating tasks to match how your company actually works, you get rid of extra steps, cut down on manual data entry, and reduce the chance of mistakes. NetSuite customization was key.

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Building on a year of focus to help IBM Power clients grow with hybrid cloud and AI

IBM Services

TR9 — announced in October, we listened to feedback from our IBM i Advisory Councils and prioritized advancements in ease of use, productivity, and automation with enhancements to Navigator for i and new additions to SYSTOOLS for automating Db2 for i. In the latest IBM i Technology Refresh — IBM i 7.5

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VXI Recognized as a Major Contender in Everest Group’s PEAK Matrix® for CXM Service Providers for North America

VXI

Further, with some recent developments such as its expansion in new geographies and the launch of its CX advisory services , VXI is positioned well to serve its clients strategically.” Download the Everest Peak Matrix Report 2022 here.

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7 pillars of effective ecommerce customer service

Influx

And then you follow up with offers in hopes of drawing customers back to you. Integrate all customer touchpoints with a single platform and use automation. Using automation tools helps with efficiency, especially during holiday sales, as your support agents would be inundated with an influx of support tickets.

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This Month at SIG – February 2022

SIG Speaks

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. Join Anita Weise, former VP of Procurement at Vail Resorts as she gives a thought-provoking discussion about the new lens into Stakeholder Engagement! learn more. . learn more. . learn more. .

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This Month at SIG – February 2022

SIG Speaks

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. Join Anita Weise, former VP of Procurement at Vail Resorts as she gives a thought-provoking discussion about the new lens into Stakeholder Engagement! learn more. . learn more. . learn more. .