2022 Business Process Outsourcing Customer Support Outsourcing 
Raya Contact Center
MARCH 13, 2022
For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US.
Raya Contact Center
SEPTEMBER 28, 2022
RAYA CX gained a higher position in the Aspirant category in Everest Group’s 2022 Customer Experience Management (CXM) PEAK Matrix® Assessment. “This has helped identify RAYA CX as an Aspirant on Everest Group’s Customer Experience Management (CXM) in EMEA – PEAK Matrix® Assessment 2022.” About RAYA CX.
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Magellan Solutions
JANUARY 22, 2024
Running a small-medium enterprise today means constantly looking for outsourced business solutions to improve the business and keep up with the competition. The 2022 Deloitte Global Outsourcing Survey revealed significant cost and operational benefits for companies strategically outsourcing key functions.
Raya Contact Center
SEPTEMBER 28, 2022
RAYA CX gained a higher position in the Aspirant category in Everest Group’s 2022 Customer Experience Management (CXM) PEAK Matrix® Assessment. “This has helped identify RAYA CX as an Aspirant on Everest Group’s Customer Experience Management (CXM) in EMEA – PEAK Matrix® Assessment 2022.” About RAYA CX.
CGS Inc
OCTOBER 14, 2021
Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. From traditional customer service to growing trend of self-service or through supporting customers in their environment, CGS offers a hybrid approach.
Pure Moderation
MAY 19, 2022
Are you wondering how you should outsource customer service? Or perhaps wondering how an outsourced staff can cut costs significantly, saving you money and resources, and providing better customer retention for your customer base? In other words, the quality of service is in the hands of an outsourcing team.
NoonDalton
NOVEMBER 29, 2021
Communicating with outsourcing clients – it’s not a “one-and-done” type of deal. . In order to develop effective outsourcing partnerships, the intangible parts of an outsourced connection — a partner’s reliability, trust, and other ‘non-technical’ qualities – are most important. billion in 2015.
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