Everest Group

FEBRUARY 9, 2022

With over $35 billion in software managed services contract value due for renewal in 2 years, IT firms may sweat over cost-of-living-adjustment clause. Prateek Gupta , Practice Director, Everest Group, says there was a decline in contracts with the COLA clause between 2018 and 2020 because of buyers’ pressure back then.

Services Contracting 52

Services Contracting Operational Costs Managed Services Software 52

IBM Services

MAY 12, 2023

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.

Right-Sizing 79

Right-Sizing Managed Services Design Accounting 79

Metasource

APRIL 4, 2023

With a combination of workflow automation and business process management services, you can reduce invoice processing time – from receipt to payment – from 45 days to only 5 days. has been decreasing since 2018 – yikes. It has dropped by 5% between 2018 and 2022, which is the steepest recorded drop in 28 years.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

CDS

OCTOBER 26, 2021

In spite of continued growth in cloud workloads, on-premises data centers of enterprise IT and managed services providers are not standing still. In the 2018 AFCOM Data Center report, the average data center density was about 5 kW per rack. On-premises workloads and systems continue to see positive growth (see Figure 1).According

Right-Sizing 52

Right-Sizing Automation Reduced Costs Out-Tasking 52

Magellan Solutions

APRIL 24, 2020

AB InBev outsourced its IT operations to international outsourcing providers. Commonly known as Shell, this oil and gas company has been named as the third-largest company in the world based on its revenues in 2018. With more than a century of operations, it explores and transports crude oil and natural gas. Cost-effective.

Outsourcing 52

Outsourcing E-Commerce Banking Out-Tasking 52