Everest Group

FEBRUARY 9, 2022

With over $35 billion in software managed services contract value due for renewal in 2 years, IT firms may sweat over cost-of-living-adjustment clause. Prateek Gupta , Practice Director, Everest Group, says there was a decline in contracts with the COLA clause between 2018 and 2020 because of buyers’ pressure back then.

Services Contracting 52

Services Contracting Operational Costs Managed Services Software 52

IBM Services

MAY 12, 2023

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.

Right-Sizing 78

Right-Sizing Managed Services Design Accounting 78

Metasource

APRIL 4, 2023

From accounts payable to HR to customer service, business process automation can enhance the efficiency of your organization while reducing costs, increasing process accuracy and consistency, and improving employee satisfaction. has been decreasing since 2018 – yikes.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

CDS

OCTOBER 26, 2021

In spite of continued growth in cloud workloads, on-premises data centers of enterprise IT and managed services providers are not standing still. In the 2018 AFCOM Data Center report, the average data center density was about 5 kW per rack. On-premises workloads and systems continue to see positive growth (see Figure 1).According

Right-Sizing 52

Right-Sizing Automation Reduced Costs Out-Tasking 52

Magellan Solutions

APRIL 24, 2020

Instead of forming another team to take care of short-term projects, they have seen IT outsourcing as a better option to meet sudden demands while minimizing overhead costs. Among the common services offered under this industry are the following: Network management. Information security. Systems and network support.

Outsourcing 52

Outsourcing E-Commerce Banking Out-Tasking 52