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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Although many GBS discussions over the past ten years have focused on optimization, process improvement, and automation, we may have forgotten the fundamental truth that three out of five GBS still actively outsource. With all the Available Options for Automation, Where Does an Outsourcer Fit into Today’s Sourcing Decisions?

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Unlock a New Source of Value Creation – Integrate Sustainability into the GBS Charter to Help BFS Firms Realize Their ESG Goals | Blog

Everest Group

ESG performance tracking and reporting – Set up dedicated ESG performance reporting teams at GBS centers, which, in turn, will own the management and execution of ESG performance tracking and reporting tasks.

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Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

8 Things to Look Out For Before selecting an outsourcing company, there are a lot of factors to keep an eye out for. In this article, we will discuss why businesses outsource their tasks and what factors you should consider when comparing outsourcing quotations. Why do Businesses Outsource?

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5 Money-Saving Tips For IT Help Desk Services

31 West

With that done, You should also consider a more advanced trick to cut the cost of the devices and services. Accelerate the development of centralized and shared services by leveraging enterprise-wide competencies and reducing the number of employees embedded in business units. However, proceed with caution. and audit the bills.

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How BPOs & SSCs can overcome the talent shortage and other staffing obstacles

ScaleHub

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. It’s gone from lack of a skilled talent pool to existing employees quarantined and out of the office.

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This Month at SIG – February 2022

SIG Speaks

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. register now. . learn more. .

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This Month at SIG – February 2022

SIG Speaks

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. register now. . learn more. .