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Deep Dive into IBM Sterling Certified Containers and Cloud Solutions

Perficient Digital Transformation

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. K8s is referred to Kubernetes.

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Improving supply chain resiliency in the industrial sector

IBM Business Partners

.​ Ensuring improved performance by proving out fulfillment scenarios prior to go-live​ Intelligently balancing omnichannel fulfillment costs against service to protect margins. Lower fulfillment shipping costs and improved customer satisfaction. The possibilities?

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Maximize the business value of multiyear SAP transformation programs

Capgemini

With a significant initial outlay for the project (and the expected disruptions from organizational and process changes), the business case for these transformations must be built on realizing business value – not just reduced ERP operating costs or improved technology performance. Digital Transformation Director – ADM Services.

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What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

That is why these types of roles require excellent communication skills, product/service knowledge, and an in-depth understanding of what the consumer wants. Front Office services in a BPO may comprise of: Customer Care. IT Enabled Services like Technical Support, Help Desk / Service Desk Support. Order Management.

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CMMSs help medical facilities thrive in the face of labor shortages

IBM Business Partners

The shortage of these essential healthcare workers is having a significant impact on the industry, leaving its mark on everything from patient care to operational costs. And without sufficient BMETs, hospitals may need to rely on outside service contracts for maintenance and repair, which can be prohibitively expensive.

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Promising Facts about IBM Sterling Intelligent Promising

Perficient Digital Transformation

Efficient Resource Utilization : Optimized inventory, production, and logistics such as consolidated shipping reduces wastage and operational costs. Reduced Delays : Coordination between order promising and order management minimizes delays and ensures timely deliveries.

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eCommerce is Dead, Long Live Commerce

Perficient Digital Transformation

AI-Powered Chatbots and Customer Support / Self Service Customer support centers staffed with dozens of customer service reps (CSR’s) are now becoming a legacy way of working for brands. This not only enhances customer satisfaction but also reduces response times and operational costs for businesses.