article thumbnail

Robotic Process Automation (RPA) – Technology Provider Landscape with PEAK Matrix® Assessment 2023

Everest Group

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

article thumbnail

Perficient Listed in Forrester Now Tech: Robotic Process Automation Services, Q4 2021

Perficient Digital Transformation

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. Link automation to broader transformation goals. Forrester Now Tech: RPA Services, Q4 2021 Report. Learn More About Perficient.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

article thumbnail

What Is Business Process Management (BPM)?

Metasource

Enter business process management (BPM). At its core, business process management is a systematic approach to improving an organization’s workflow and operational efficiency. ” This includes identifying process bottlenecks, automating manual tasks, and streamlining workflows for maximum productivity. .”

article thumbnail

Perficient Earns New Pega Partners Delivery Specialization

Perficient Digital Transformation

With over 12 years of experience with the Pega platform and our longstanding service as a Pega Partner Advisory Council Member, we are experienced in identifying and solving the unique challenges of our clients across industries with award-winning cloud and business process management (BPM) solutions.

article thumbnail

Mattsen Kumar - Untitled Article

Mattsen Kumar

The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions. Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. On the other hand, 17.7

article thumbnail

Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions. Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. On the other hand, 17.7