Magellan Solutions

APRIL 19, 2023

8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.

Insurance 98

Insurance Customer Service Outsourcing Service 98

Magellan Solutions

OCTOBER 11, 2023

Hence, there is a race to improve operations and customer service nowadays. Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. Not surprisingly, outsourcing is the foremost solution everyone is investing in. The reason?

Call Center 52

Call Center Outsourcing Service Retail 52

Redial

MAY 17, 2023

Because of all the competition within markets, companies are constantly striving to meet customer expectations and deliver exceptional service. If you find yourself grappling with increasing customer queries, growing costs, or the need for streamlined processes, it may be an opportune moment to consider implementing a call center.

Call Center 130

Call Center Reduced Costs Infrastructure Costs Customer Support 130

Offshore India Data Entry

JANUARY 22, 2024

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. By shifting tasks to specialized Offshore BPO service providers, you avoid the need to hire, train, and manage additional full-time staff.

Offshoring 94

Offshoring BPO Accounting Data Entry 94

31 West

APRIL 16, 2024

Consider cloud server support or outsourcing help desk services as examples – these are not only cost-effective solutions but also significant shifts in operational thinking that enable you to take your company to the next level. Yes, embracing outsourcing is a calculated move.

Software 130

Software Labor Costs Out-Tasking Automation 130

Redial

FEBRUARY 24, 2023

Considering investing in nearshore markets can be a smart way to expand your business operations, reduce costs, and take advantage of new growth opportunities. Shared Infrastructure Costs In most nearshore markets, there are shared infrastructure costs that can help reduce the overall price of doing business.

Nearshoring 100

Nearshoring Infrastructure Costs Labor Costs Call Center 100

Groove Technology

JUNE 21, 2023

Offshore software development has become increasingly popular in the digital era, offering businesses the opportunity to access a global talent pool while reducing costs. Offshore software development rates refer to the cost of outsourcing software development projects to companies or teams based in different countries.

Offshoring 130

Offshoring Software Labor Costs Collaborations 130