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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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When Do You Need to Outsource a Call Center

Magellan Solutions

Outsourcing to a call center not only helps them with software development and customer service but it assists them in becoming flexible in their operations, especially during product launches and updates where they experience a peak in inbound calls. Outsource A Call Center Service To Magellan-Solutions!

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Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Among the benefits of outsourcing include: saved time, reduced costs, focus on core tasks, increased productivity, and access to resources and skills.

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5 Proven Benefits Of An Order Taking Call Center

Magellan Solutions

Thanks to its flexibility, Philippine call centers operate day and night , whichever geographical location you’re in. When you outsource your order taking service to a call center, you can give a better experience to your customers. Reduced costs. Offshore outsourcing destinations cost cheaper. 24/7 availability.

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How to De-risk Your Business by Setting up a Global Capability Center (GCC)

Zinnov

Global Capability Centers also ensure accelerated innovation and business continuity, while reducing costs and risks. Cost Efficiencies Setting up a GCC can provide significant cost savings over dispersed models by eliminating redundancies in people, processes, and technologies.

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Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

They can have a significant impact on back-office functions to bring about operational efficiencies: reduced cost, faster turnaround times, and increased productivity. They bring high expectations of flexibility, accommodation, and openness to the companies that employ them. billion annually.

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Transforming the Game: How Consolidation is Revolutionizing the Insurance Brokerage Industry | Blog

Everest Group

It also can provide intermediaries with increased bargaining power with insurers, provide cross-selling and up-selling opportunities, and help increase brand and mind share Service offering diversification: Consolidation allows insurance intermediaries to expand and diversify their services and product lines.