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5 Business Benefits of Outsourcing Inbound Call Center Services

Magellan Solutions

Hence, there is a race to improve operations and customer service nowadays. Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. There are a plethora of business benefits employers outsource inbound support services. The reason?

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. Many models of outsourcing services have emerged throughout recent years. Outsourcing services can refer to a wide range of tasks. Lower costs spell good news for employees. What Do BPO Companies Do?

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Monolith vs. Microservices: Which is Right for You?

Perficient Digital Transformation

Over the next two decades, Amazon and other retailers have gone through many shifts in business, and the most recent is a shift to a more microservice-based architecture. Like Amazon, many retailers started with, and continue to use, a monolithic approach, where the entire application was built as a single unit.

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Hybrid cloud examples, applications and use cases

IBM Services

By creating an agile, flexible and scalable computing environment, hybrid cloud offers valuable use cases for businesses to accelerate growth and gain a competitive advantage. Public cloud is a form of cloud computing where a third-party cloud service provider (CSP)—e.g., What is hybrid cloud ? Google Workforce and Salesforce).

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ManagePlus—your journey before, with and beyond RISE with SAP

IBM Services

Especially important is a good understanding of the RACI split around Standard, Additional and Optional Services, along with relevant CAS (Cloud Application Service) packages. But when assessing what it takes to onboard into RISE with SAP, there are multiple points to consider. What else should you know about RISE with SAP?

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Kubernetes Multi-Cluster Management – Part 3

Perficient Digital Transformation

The organization is a large retailer with thousands of locations all over the US. GitOps cannot be used to provision clusters so you need to rely on something else to create the cluster infrastructure and bootstrap the cluster with GitOps. But that’s a lot more complicated in hybrid environments. ACM Governance Dashboard.