Perficient Digital Transformation

OCTOBER 16, 2023

We’re excited to announce that Perficient has been ranked the fifth-largest healthcare IT consulting firm in Modern Healthcare’s 2023 survey. The annual survey ranked healthcare IT consulting firms according to 2022 provider revenue, the number of health IT contracts, and the number of healthcare IT consultants.

Healthcare 59

Healthcare Nearshoring Flexibility Regulations 59

Everest Group

AUGUST 28, 2024

The focus was on AI and its applicability in healthcare. For me, what stood out among the many brilliant ideas was the question of how to price technology products for healthcare. As AI reshapes healthcare, startup CEOs need to think of strategic pricing to drive adoption among payers and providers.

Healthcare 59

Healthcare Insurance Flexibility Administrative 59

Perficient Digital Transformation

JULY 26, 2024

In this edition, we will explore the critical role of Universal Design in future-proofing healthcare. As the healthcare landscape continues to evolve, it is essential to create systems and environments that are adaptable, resilient, and inclusive. This includes designing accessible evacuation routes and communication systems.

Healthcare 52

Healthcare Design Flexibility Management 52

Influx

APRIL 30, 2024

The challenge A growing healthcare marketplace platform struggles to keep up with increased support inquiries and unpredictable spikes in volume. During the COVID-19 pandemic, the healthcare platform experienced tremendous growth (6-15% per month), resulting in a high support volume that strained their internal, 50 support agent team.

Healthcare 52

Healthcare Customer Support Flexibility Outsourcing 52

Perficient Digital Transformation

APRIL 4, 2022

One of the biggest industries that has been at the forefront of this pandemic is healthcare. More now than ever before there is an imminent need for an integrated, flexible driver-based planning model. With the changing environment and dissolving international boundaries – Healthcare organizations are also expanding.

Healthcare 116

Healthcare Finance Research Flexibility 116

Perficient Digital Transformation

NOVEMBER 7, 2023

Agile is a set of principles and practices for project management and product development that emphasizes flexibility, collaboration, customer-centricity, and adaptability to change. Steps to Adopt an Agile Stance in Healthcare Transitioning an organization to Agile demands shifts in culture, processes, and mindset.

Healthcare 52

Healthcare Regulations Collaborations Resource Optimizing 52

Perficient Digital Transformation

DECEMBER 20, 2022

We’re excited to announce that Perficient has been ranked the fourth-largest healthcare IT consulting firm in Modern Healthcare’s 2022 survey , holding our 2021 placement. Transforming Healthcare With End-to-End Digital Solutions. Reach and Engage Consumers: Healthcare marketing is changing.

Healthcare 64

Healthcare Nearshoring Flexibility Regulations 64

3Pillar Global

JULY 29, 2024

Healthcare provider burnout rates soared during the COVID-19 pandemic, with 63% of physicians reporting at least one manifestation of burnout in 2021. And though the height of the pandemic is years behind us, its effects still linger in the healthcare industry. But the landscape is changing with the introduction of generative AI.

Healthcare 52

Healthcare Automation Administrative Insurance 52

Magellan Solutions

NOVEMBER 29, 2021

The Pros and Cons of Healthcare BPO Support Service. The healthcare industry is one of the most crucial sectors, especially in the more recent times. Just like any other enterprise, healthcare companies are also a big population among businesses that are outsourcing business solutions for their daily operations.

Healthcare 52

Healthcare BPO Outsourcing Call Center 52

Zinnov

MARCH 15, 2024

Healthcare payers and providers confront significant challenges that hinder the delivery of effective and accessible care. Both payers and providers are deeply affected, as these issues directly impact patient care quality and the financial sustainability of healthcare systems.

Healthcare 52

Healthcare Pharmaceuticals Engineering Insurance 52

Magellan Solutions

FEBRUARY 15, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Perficient Digital Transformation

OCTOBER 25, 2024

We believe our inclusion in Forrester’s Application Modernization and Multicloud Managed Services Landscape, Q4 2024 reflects our commitment to evolving enterprise applications and managing multicloud environments to enhance customer experiences and drive growth in a complex digital world.

Managed Services 52

Managed Services Management Service Reduced Costs 52

NoonDalton

JUNE 12, 2024

The pandemic’s impact was profound, especially on the healthcare sector. Yet, one of the few positive developments from this period has been the surge in telehealth services. Consequently, many healthcare providers are looking to enhance their telehealth services through outsourcing. What are Telehealth Services?

Outsourcing 52

Outsourcing Service Healthcare Administrative 52

Perficient Digital Transformation

APRIL 28, 2022

Meeting the ever-increasing IT demands of the healthcare industry is critical for organizations to keep up and stand out from their competitors. According to Forrester , “The stakes are as high as ever in healthcare, as the decisions made through the end of the decade will determine an organization’s success for the next 50 years.

Healthcare 72

Healthcare Insurance Automation Government 72

Groove Technology

AUGUST 15, 2024

Elevate your business with Groove Technology's expert JavaScript outsourcing services. Additionally, JavaScript's package manager, npm, provides access to thousands of open-source libraries, enabling developers to integrate various functionalities easily, from UI components to back-end services.

Outsourcing 100

Outsourcing Service E-Commerce Flexibility 100

Automation Anywhere

MARCH 4, 2021

In healthcare organizations, the revenue cycle is a broad set of activities that track and capture revenues associated with providing services to patients from the initial encounter until the final payment of the balance. The forms may be submitted to the healthcare provider anytime day or night.

Healthcare 96

Healthcare Automation Out-Tasking Data Entry 96

Groove Technology

SEPTEMBER 26, 2024

With hundreds of companies offering software development services globally, how can CTOs, CIOs, and other decision-makers ensure they select a reliable partner who understands their business needs and delivers high-quality results on time and within budget? Let's explore the essential criteria for evaluating potential outsourcing companies.

Software 130

Software Outsourcing E-Commerce Right-Sizing 130

Magellan Solutions

MARCH 8, 2021

According to a report by Harmony Healthcare IT. More than that, convenience, safety, and flexibility seems like their priority. They now prefer services that can give them care without going outside. These present a problem for clinics, hospitals, and healthcare institutions. Here is where a healthcare BPO comes in.

Call Center 52

Call Center Healthcare Data Entry Insurance 52

Everest Group

SEPTEMBER 25, 2024

This evolution offers more flexibility and accessibility, but it also demands a more strategic allocation of resources to provide timely, relevant information to stakeholders like sales and marketing teams.

Healthcare 64

Healthcare Sales Flexibility Collaborations 64

Perficient Digital Transformation

DECEMBER 13, 2023

Perficient is at the forefront of managing and developing applications for numerous clients in the Healthcare sector. Regulatory Compliance Obligations Healthcare must comply with various laws and regulations, for example, HIPPA, which makes it essential that the systems, vendors, and processes managing the sensitive data are also compliant.

Healthcare 52

Healthcare Management Analytics Insurance 52

Perficient Digital Transformation

SEPTEMBER 4, 2024

As Oracle customers look to reap the benefits of their investment in Oracle, many organizations will seek the expertise of Oracle services providers to guide them on their cloud journey. Perficient was listed among small providers in this space with $10 to <$100 million in annual Oracle services revenue.

Supply Chain Management 52

Supply Chain Management Service Strategic Sourcing Manufacturing 52

Infosys Consulting

MARCH 14, 2023

This article discusses the future of Smart AI, drivers, and barriers to this technology, and how Infosys leverages its industry experience, relationships with AI innovators, and a suite of tools to enable healthcare organizations to transition to AI-driven businesses. As such, there is a promising future for Smart AI in the healthcare sector.

Healthcare 52

Healthcare Analytics Reduced Costs Manufacturing 52

NoonDalton

SEPTEMBER 9, 2024

Business leaders are struggling to manage workloads and maintain productivity, leading many to turn to outsourcing or managed services. Understanding the difference between traditional outsourcing and managed services can help businesses make informed decisions about which model suits their operational needs and long-term goals.

Managed Services 52

Managed Services Outsourcing Management Service 52

Amzur

SEPTEMBER 17, 2024

The healthcare industry has seen an unprecedented IT boom in recent years, driven by the need for better patient care and streamlined services. Telehealth has become an indispensable component of modern healthcare, offering convenient and accessible care to patients, especially those residing in remote or underserved regions.

Healthcare 79

Healthcare Right-Sizing Reduced Costs Flexibility 79

Groove Technology

SEPTEMBER 26, 2024

Elimination of recruitment and training expenses Flexible pricing models (fixed price, time and materials, etc.) For instance, a retail company outsourcing its e-commerce platform development can dedicate more resources to improving customer service, expanding product lines, or refining marketing strategies.

Software 130

Software Outsourcing Healthcare Offshoring 130

Magellan Solutions

APRIL 5, 2021

Its most common service outsourced to different countries is medical transcription. Some of the clinical services included are: Oncology. Orthopedic services . Magellan Solutions offer modern medical facilities and services. This is because patients prefer online services rather than risk of being exposed.

Healthcare 52

Healthcare BPO Call Center Data Entry 52

Magellan Solutions

MARCH 21, 2021

Healthcare is not an easy industry because people rely on your expertise to live a better life. That is the reason why healthcare providers have a high standard when it comes to their business partners. Providers considered healthcare call center outsourcing companies as one of their most trusted companions. Medical Coding.

Call Center 52

Call Center Healthcare Outsourcing BPO 52

Magellan Solutions

APRIL 24, 2021

What are the signs of a trustworthy Healthcare BPO? Is it the company size or years of service? Is Your Healthcare BPO Trustworthy? Every healthcare business, provider and payer got that question in their minds. Should you trust a large Healthcare BPO company with more than thousands of employees? Company Size.

Healthcare 52

Healthcare BPO Call Center Outsourcing 52

Groove Technology

SEPTEMBER 26, 2024

Outsourcing provides access to a global talent pool, cutting-edge technology, and flexible scalability while significantly lowering costs. Flexible resource allocation: Outsourcing allows businesses to scale resources up or down based on project needs, converting fixed costs into variable costs.

Software 130

Software Outsourcing E-Commerce Reduced Overhead 130

Magellan Solutions

MAY 28, 2020

The healthcare industry is essential in our society, especially in the midst of the COVID-19 pandemic. At its core, however, healthcare is still a business industry, and data is a valuable asset in every business. Moreover, data management in healthcare is, perhaps, even more important than in any other industry.

Healthcare 52

Healthcare Management Data Entry Outsourcing 52

Groove Technology

SEPTEMBER 26, 2024

These strategies help offshore teams mitigate challenges and deliver effective software development services. Fixed price offers budgetary certainty but may lack flexibility. The company offers flexible resource augmentation through two synergistic models: Staff Augmentation and Dedicated Teams.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

Perficient Digital Transformation

FEBRUARY 20, 2023

Perficient’s Salesforce Managed Services program specifically address these challenges that businesses face with their Salesforce set up. Salesforce know-how, Skilled Resource Mix, Scalability, High Operational Cost, 24/7 Availability and TAT are some of these challenges that organizations look to address while choosing a Salesforce partner.

Managed Services 64

Managed Services Management Service Healthcare 64

Perficient Digital Transformation

SEPTEMBER 8, 2024

Designing health systems that are inclusive for individuals with physical disabilities is crucial for ensuring equal access to healthcare. Despite progress, many healthcare environments still present significant challenges for these patients.

Design 52

Design Healthcare Regulations Collaborations 52

Magellan Solutions

MAY 29, 2021

Many Healthcare BPO are stepping up to the challenge to connect patients and doctors amidst the pandemic. Healthcare leaders are now enlisting the assistance of healthcare BPO support services to help them examine the role of social media in doing busines s. 9 Ways Healthcare BPO Make Use of Social Media.

Healthcare 52

Healthcare BPO Call Center Research 52

Magellan Solutions

AUGUST 6, 2021

Reasons why healthcare BPO companies in Philippines are thriving. Especially in healthcare where margins are low and patient expectations are high. . Magellan Solutions’ Healthcare BPO is a resourcing strategy that can, in fact, benefit both sides of the business equation. Customer care (service/support).

Healthcare 52

Healthcare BPO Outsourcing Cybersecurity 52

Magellan Solutions

AUGUST 17, 2020

These days outsourcing healthcare call center services is a necessity. It’s the bare minimum for patients who expect healthcare providers to be efficient and attentive. However, managing calls also presents a challenge, especially in the increasing demand for telehealth and telemedicine services. Increase cost savings.

Call Center 52

Call Center Healthcare Outsourcing Out-Tasking 52

Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

Customer Service 52

Customer Service BPO Service Nearshoring 52