Magellan Solutions

FEBRUARY 14, 2024

This improves customer satisfaction. Improved customer service – Outsourced centers handle high call volumes extremely efficiently, reducing hold times. Multilingual abilities – Call centers based in diverse regions have agents fluent in languages like Spanish to enable smooth communication.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Akorbi

APRIL 27, 2023

Tucker Adds Enterprise-Level and Emerging Company Experience to High-Growth Language Technology Solutions Provider Dallas, Texas- April 27, 2023- Akorbi , a multilingual digital transformation company, announced the arrival of Harrison Tucker, a technology and healthcare industry veteran, as the company’s Chief Financial Officer.

Healthcare 59

Healthcare Finance Reduced Costs Retail 59

Magellan Solutions

NOVEMBER 7, 2023

Rapid Business Growth When your business quickly expands, expect to have an increase in customer engagement. With this, it’s essential to prioritize customer service as soon as possible. They first delegated their technical support in India as early as 2004. How can this be achieved if there’s a language barrier ?

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

FEBRUARY 15, 2024

We provide solutions and services from certified medical professionals. This improves customer satisfaction. Improved customer support – Outsourced centers handle high call volumes extremely efficiently, reducing hold times. The Philippines is one of the world’s top providers of outsourced staff.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Influx

SEPTEMBER 8, 2021

It is crucial for any business to deliver impactful service across all customer touchpoints so that your customers are heard, helped, and happy. Satisfied customers lead to business growth. 61% recommend brands to friends and family after great customer support experiences.

Call Center 52

Call Center Outsourcing Customer Support Flexibility 52

The Hackett Group

JULY 13, 2021

NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations. and at a significantly lower cost than comparable data lake platform.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Magellan Solutions

JULY 5, 2021

Customer-based Organization. – Does the BPO firm consider your customers as their customers too? – Do they get you involved in any decision-making process pertaining to the development of both the agents and customer service? Magellan Solutions. Collaborative Effort. Goal-Oriented.

Call Center 40

Call Center BPO Outsourcing Customer Service 40