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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Services

For example, McKinsey found that 50% of consumers reported they would switch brands if their preferred brand was unavailable due to shortages. Before globalization, it was more difficult to purchase products from far-flung locations. Brand loyalty, already on the wane, became even weaker due to the pandemic. Customer needs changed.

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How IBM and AWS are partnering to deliver the promise of AI for business

IBM Services

According to a survey by the MIT Sloan Management Review, nearly 85% of executives believe generative AI will enable their companies to obtain or sustain a competitive advantage. Concurrently, McKinsey points out high expenses limit AI integration in 23% of organizations. Forrester indicates that 40% of companies face this obstacle.

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5 Asynchronous Tools for Remote Work Success

Globalization Partners

A vast, diverse global talent pool is now just a click away. The remote workforce model is ideal to build a global team and can be a win-win for both your company and employees. If you are looking to expand globally, while remaining productive, it is essential to use?asynchronous A recent survey showed attending noncritical?meetings

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Everything You Need to Know About Data as a Service

Metasource

From logging employee productivity to managing client information, the business world is dependent on capturing and analyzing data to gain insight into organizational functions. The right partner should improve the safety of your data through solutions and platforms with advanced protection, recovery, and compliance features.

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Digital Transformation & The State of the Union…

Quint

We will reveal common reasons for failing as discovered in our global business simulation workshops, global ABC (Attitude, Behavior, Culture) workshops, and confirmed by findings taken from various Industry reports, to help you avoid experiencing these failures. Which is still primarily DEV focused). Where are we now?

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Why You Need a Center of Excellence

Automation Anywhere

A global CMO study by SiriusDecisions shows that 96% of CMOs will make changes to their organizations by 2020, with 13.73% planning to establish a CoE. One of the best ways that business leaders can help their teams and businesses rise above the changes brought by disruptions is to ensure alignment around a common purpose.

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