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RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

Raya Contact Center

Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, a subsidiary of RAYA Holding for Financial Investments, has risen to the Major Contender category in Everest Group’s CXM PEAK Matrix® EMEA 2023.

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RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

Raya Contact Center

Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, a subsidiary of RAYA Holding for Financial Investments, has risen to the Major Contender category in Everest Group’s CXM PEAK Matrix® EMEA 2023.

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Automating the Deal Cycle: Intelligent Automation Powering Private Equity Growth

Zinnov

Specifically, Intelligent Automation , a convergence of Automation technologies comprising Robotic Process Automation (RPA), Low Code/No Code, Intelligent Document Processing (IDP), Intelligent Virtual Assistance (IVA), Process Mining, and Intelligent Content Generation, serves as a transformative force in contemporary industries.

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Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023

Everest Group

Generative AI and LLMs have revolutionized the CXM market by enabling personalized customer experiences at scale. As businesses increasingly prioritize customer-centric strategies, generative AI’s relevance will continue to grow, ushering in an era of hyper-personalization and enhanced customer engagement, shaping the future of CXM.

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TTEC

TTEC

Mobile menu section: Mobile menu links: Menu title: Home Menu link: / Menu title: Contact Us Menu link: /contact-us Menu title: Services Menu children: Menu title: Customer Experience Strategy Menu link: /customer-experience-strategy Menu title: Data Analytics Menu link: /data-analytics Menu title: Digital Experience Transformation Menu link: /ttec-digital (..)

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Private Equity Bets Big on Intelligent Automation

Zinnov

Specifically, Intelligent Automation , a convergence of Automation technologies comprising Robotic Process Automation (RPA), Low Code/No Code, Intelligent Document Processing (IDP), Intelligent Virtual Assistance (IVA), Process Mining, and Intelligent Content Generation, serves as a transformative force in contemporary industries.

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CDS Continues YoY Growth with Partner-First Approach to Multi-Vendor Services

CDS

31, 2023 – CDS , the leading provider of multi-vendor services (MVS) for data centers worldwide, today announced record YoY growth, with a 15% increase in revenue, compared to 2021. Company achieved record growth with 619 new customers, expands executive team EATONTOWN, NJ.,

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