Sat.Jul 31, 2021 - Fri.Aug 06, 2021

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10 Essential and Uncommon Services SMEs Don’t Have That BPO Philippines Can Provide

Magellan Solutions

A few years back, BPO Philippines was just the destination for inbound and outbound call centers. That’s why most of them rely on BPO Philippines to give them a loan process call center service. Therefore it is important to find an outsourcing partner that will give you a seamless process when it comes to form processing services.

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Protecting Your Company From Telemarketing Fraud

Magellan Solutions

Someone calls the victim, makes a false statement, and the misrepresentation causes the victim to give money or sensitive information to the caller. Give Them Nothing. Any bit of information you give to scammers, including even your name, can be a tool they use to part you from your money or otherwise harm you. Stay Alert.

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Call Center BPO Philippines Software (2021 Features & Pricing)

Magellan Solutions

Call center CRMs are software solutions that store all your caller data and give you access to it whenever you need it. As it gives you a holistic view of a caller’s interests, you can deliver a personalized service to improve their customer experience. By using a CRM tool. Can flag important messages. 1 – $4.99/month.

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Three Ways an Employer of Record Improves Your Employee Experience

Velocity Global

Numbers back up Robinson’s assertion. An EoR partner takes on all benefits-related responsibilities, giving employers peace of mind that their talent gets benefits that keep them protected and happy. “It offers an imprinting window when you can make an impression that stays with new employees for the duration of their careers.”

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How to Make the Hybrid Model Work for Your Team

Can you give your employees the best of both worlds? According to the Future Forum research, 72 percent of employees said they never want to go back to the traditional way of working and expect a hybrid-remote office model going forward.

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12 Creative Use of Predictive Analysis in BPO Philippines

Magellan Solutions

These bits of information give call center agents with consistent feedback on each call. Aside from agents giving an overview of the product or services, customer reception is then recorded. . For this particular solution, it is a tool that analyzes the tone, pacing, and hold times of both the agents and customers. What’s being said.

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What Has Magellan Solutions Contributed In Terms Of BPO LPO?

Magellan Solutions

Outsourcing your legal process to Magellan Solutions may benefit you and give your law firm a competitive edge. . There were manifold challenges in the project: • One of the first concerns was that the decisions dated back to the 1940s and 1950s. Our legal outsourcing services have been there for almost two decades.

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