Ecommerce vs. brick-and-mortar: Unlocking retail success in 2022
TTEC
OCTOBER 20, 2021
Retail is never set in stone. Success in the industry, be it ecommerce or brick-and-mortar, relies understanding customers’ core values and connecting with the right technology. Brick-and-mortar, physical retail locations, rely on being interactive spaces. It’s a juggling act that many retailers want, and need, to balance.
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