Wed.Oct 20, 2021

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Level Up Your Contact Center with Your Current Technology

Automation Anywhere

And consumers want the same when it comes to getting support from the contact centers of those businesses: instant pick-up, quick response, no "hold please." Consider what the technology can do for one of the biggest challenges facing contact centers. Those agents can save contact centers time and money. PWC states, “In the U.S.,

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Fast-Growth Companies Can Also Benefit From Outsourcing

NoonDalton

A reliable and specialized business process or contact center outsourcing partner can help you perform a variety of activities faster, at lower prices, and in larger quantities. Smaller teams can benefit from the improved incoming and outgoing activity, even though contact centers are typically thought of as huge teams of agents.

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The Current Importance of Bilateral Interpretation

Akorbi

Our worldwide contact centers provide multilingual support, bilingual agents, competitive rates, and exceptional quality. If you need translation or interpretation services, contact Akorbi today or call (214) 256-9222. We specialize in building compassionate human connections through language, technology, and workforce solutions.

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What is an API?

Balbelforce

In most contact centers, agents spend as much as 40% of their time on basic and repetitive tasks. Reducing this obviously improves contact center efficiency and has also been shown to improve agent performance and retention. . Three Ways API integration brings automation to a contact center. Automated outbound dialing.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. Critical integrations that fit directly into your sales processes and workflows.

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How Can Outsourcing Benefit Healthcare Services

AS White Global

Read more about our offshore healthcare solutions and contact us to book a free consultation. ASW provides offshore services from Manila, Philippines with a highly qualified professional staff to work as an extension of your onshore core team so you can have full control over their work processes.

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How Foreign Manufacturers Qualify for Tax Exemption in Mexico

Ivemsa

To learn more about the IMMEX program and the value of working with a shelter company, contact IVEMSA today. It is one of the most cost-effective and reliable ways of operating, which many global leaders have benefited from over the years. The post How Foreign Manufacturers Qualify for Tax Exemption in Mexico appeared first on IVEMSA.

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Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. The digital age has brought about increased investment in data quality solutions. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information.

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Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

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Best Practices for Marketing Database Cleanse

ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Finding a vendor to cleanse and optimize your marketing database can be difficult if you don’t know what to look for. This buyer’s guide will cover: Buying Considerations.

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How ZoomInfo Enhances Your Database Management Strategy

It involves finding a data management provider that can append contacts with correct information — in real-time. It's quite a process for marketing teams to develop a long-term data management strategy. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.

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3 Mistakes Organizations Make While Developing ABM Programs

Inadequate contact inventory within universe. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Wasteful technology and service spending.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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How ZoomInfo Solves Recruiting Pain Points

To begin getting these candidates in the right positions, it includes utilizing updated contact data and enhancing your outreach strategy for improved effectiveness. More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market.

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.