Everest Group

MARCH 10, 2023

The recession may be a short-term phenomenon, but it clearly presents enterprises an opportunity to re-examine their current T&S practices and determine how to do the work more efficiently over the long term. Some of these regions have relatively high maturity for the delivery of certain trust and safety services (e.g.,

Regulations 59

Regulations Offshoring Research Out-Tasking 59

Intugo

MARCH 10, 2023

What is a Protocol for Customer Service in Mexico: Why have one? A protocol for customer service in Mexico is a detailed guide that describes how employees in a nearshore location should act with the customer when establishing contact or following up on interactions. Why have a customer service protocol?

Customer Service 78

Customer Service Service Nearshoring Regulations 78

Capgemini

MARCH 10, 2023

Just 11% of organizations feel prepared to meet shorter fulfilment timelines for consumers and only 9% believe they are well-equipped to offer personalized products and services. Consumer product organizations can become far more agile in anticipating short-term demand spikes in real-time through data, analytics, and AI.

E-Commerce 52

E-Commerce Manufacturing Research Analytics 52

Akorbi

MARCH 10, 2023

“If we don’t do this, we don’t have integrity,” Ke’alohi Reppun, a specialist of Hawaiian language and culture, said to her team of linguists. She had first said that to herself, though. Two years ago, she had started to get emails upon emails asking her to translate English texts into Hawaiian. I said no to all of them except Akorbi.

Healthcare 57

Healthcare Out-Tasking Research Collaborations 57

SIG Speaks

MARCH 10, 2023

This lesson also covered the importance of fit in terms of strategy. This means how a supplier conducts day-to-day activities and how they are producing or providing our needed service/item is equally as important as the values described earlier.

Management 40

Management Sales Government Human Resources 40

SIG Speaks

MARCH 10, 2023

And it has been found beneficial to align a COE with existing functions within your organization, process excellence, or IT-shared services, for example. As a newcomer to the sourcing and procurement industry, I have become curious about the different automation processes deployed within a business.

Automation 40

Automation Finance Sourcing Government 40

Zinnov

MARCH 10, 2023

For instance, industries such as Banking, Insurance, Healthcare , and the Public Sector are experiencing considerable organizational challenges in terms of their Cloud being compliant with the legal requirements of a specific region. This has skyrocketed the demand for Sovereign Cloud on a large scale.

Healthcare 98

Healthcare Government Insurance Manufacturing 98