Tue.Jul 09, 2024

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wegginar® 7/10/24 with Missy Kelly, Co-Founder and CEO of CatTongue Grips

The Global Small Business Blog

©Women Entrepreneurs Grow Global®. All rights reserved. Join free of charge 7/10/24 at 11 AM CT thanks to generous sponsors as noted in the graphic. To learn more and to register, visit, " Scaling Globally: Insights and Inspiration from a Global Leader in Innovation." Missy Kelly, the presenter, is co-founder and CEO of CatTongue Grips. Learn about innovation.

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How NetSuite AI Empowers IT/Tech/Software Businesses for Growth

Amzur

The tech industry thrives on continuous progress. IT professionals are the driving force behind innovation, crafting cutting-edge solutions and managing complex infrastructure. However, their ability to innovate can be hampered by two significant challenges: a growing volume of repetitive tasks, such as user provisioning and software updates, and the ever-increasing amount of data they manage.

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Why Your Employer Brand Matters: Key Insights from Top GBS and Tech Talent Reports | Blog

Everest Group

Amid economic challenges and a cautious business outlook, maintaining a positive brand image is not just important – it’s vital. Specialized skills are more critical than ever, making the attraction and retention of top talent a key objective for organizations. Exceptional talent is the golden ticket, and GBS and tech employers must revamp their approach to building, maintaining, and strengthening their employer brand in local markets.

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The 3 Principles of Brand Loyalty in a Highly Disruptive World

Blue Ocean

Brand loyalty is a reflection of a customer’s commitment to a relationship with a given retailer or service provider. But, of course, the current era of disruption is changing everything about all our relationships. The way we interact with people and brands has changed—and consumer spending priorities have evolved just as fast. Read on to discover the three principles of brand loyalty in a world where disruptions continue to shift our buying behaviors (and one interesting exception to the rul

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Mercans Announces Vish’s Appointment to the Board

Mercans

Mercans is pleased to announce the appointment of Vishwanathan Arunachalam ‘Vish’, the company’s long-term CEO of Payroll & SaaS, to its board. Vish, who initially joined Mercans as COO, now serves as both CEO and board member. This appointment marks an important milestone for Mercans as it strengthens its leadership team and drives innovation in the industry.

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Evaluating Brand Perception Data to Improve EVP and Talent Attraction | Webinar

Everest Group

Live Webinar Evaluating Brand Perception Data to Improve EVP and Talent Attraction July 9, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST A distinctive employee value proposition (EVP) is proving to be the deciding factor in GBS and tech employers’ differentiation, particularly in a market with slowing talent demand. Our experts Rohitashwa Aggarwal, Partner, and Shivangee Kumar, Senior Analyst, will be joined by leading speakers in a webinar discussion on the critical role of emplo

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The Demand For A New Era of Automotive Loyalty

Perficient Digital Transformation

There is an untapped potential for automotive loyalty programs, and we are living in an era where customer loyalty is more fleeting than ever. Until now, the relationship between OEMs and customers has been largely transactional. A customer buys a car, and the interaction ends there until the next purchase cycle—typically five to ten years later. But in today’s competitive landscape, this model is no longer sufficient.

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Ways V-Soft Digital and ServiceNow are Transforming IT

V-Soft Consulting

ServiceNow is a leading platform providing cloud-based digital workflows for enterprise operations. ServiceNow has many benefits to enterprises but finding skilled IT resources to match the corporate demand can be difficult. To truly unlock the benefits that the platform offers, it is necessary to select a partner that is best suited to your enterprise's needs.

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Virtual Assistants for Specialized BPO Services: A Deep Dive

Offshore India Data Entry

Over the past few decades, the Business Process Outsourcing (BPO) industry has undergone notable changes and developments. In addition, Virtual Assistant (VA) Services are one of the critical drivers of this evolution. It has a vital role in specialized BPO Services. In detail, virtual assistants are experts who operate remotely with an organization, either full-time or part-time, and have the potential to manage routine tasks, specialized work, or occasional tasks.

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Consumers’ Willingness to Share Data by Type of Gen AI System | Market Insights™

Everest Group

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Getting Ready for iOS 18: Essential Tips for App Owners

Vilmate

Apple introduced the latest iPhone update, iOS 18, at the WWDC 2024 conference and released updates for all its other devices. The entire internet is buzzing about the exciting features coming in September. However, little discussion has been given to the significance of this update for iOS web application owners and aspiring startup founders. At Vilmate, we always keep up with the times.

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Customer Service Channel Use by Age Group | Market Insights™

Everest Group

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

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Consumer Sentiment Related to Customer Experience in Media & Entertainment | Market Insights™

Everest Group

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

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Top Consumer Issues with Customer Support | Market Insights™

Everest Group

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.