The Global Small Business Blog

JULY 9, 2024

©Women Entrepreneurs Grow Global®. All rights reserved. Join free of charge 7/10/24 at 11 AM CT thanks to generous sponsors as noted in the graphic. To learn more and to register, visit, " Scaling Globally: Insights and Inspiration from a Global Leader in Innovation." Missy Kelly, the presenter, is co-founder and CEO of CatTongue Grips. Learn about innovation.

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Everest Group

JULY 9, 2024

Amid economic challenges and a cautious business outlook, maintaining a positive brand image is not just important – it’s vital. Specialized skills are more critical than ever, making the attraction and retention of top talent a key objective for organizations. Exceptional talent is the golden ticket, and GBS and tech employers must revamp their approach to building, maintaining, and strengthening their employer brand in local markets.

Right-Sizing 182

Right-Sizing Research Marketing Flexibility 182

Amzur

JULY 9, 2024

The tech industry thrives on continuous progress. IT professionals are the driving force behind innovation, crafting cutting-edge solutions and managing complex infrastructure. However, their ability to innovate can be hampered by two significant challenges: a growing volume of repetitive tasks, such as user provisioning and software updates, and the ever-increasing amount of data they manage.

Software 104

Software Analytics Automation Cybersecurity 104

Everest Group

JULY 9, 2024

Live Webinar Evaluating Brand Perception Data to Improve EVP and Talent Attraction July 9, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST A distinctive employee value proposition (EVP) is proving to be the deciding factor in GBS and tech employers’ differentiation, particularly in a market with slowing talent demand. Our experts Rohitashwa Aggarwal, Partner, and Shivangee Kumar, Senior Analyst, will be joined by leading speakers in a webinar discussion on the critical role of emplo

Marketing 130

Marketing Service Global Business Services Shared Services 130

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Design

Blue Ocean

JULY 9, 2024

Brand loyalty is a reflection of a customer’s commitment to a relationship with a given retailer or service provider. But, of course, the current era of disruption is changing everything about all our relationships. The way we interact with people and brands has changed—and consumer spending priorities have evolved just as fast. Read on to discover the three principles of brand loyalty in a world where disruptions continue to shift our buying behaviors (and one interesting exception to the rul

Retail 59

Retail Sales Manufacturing Accounting 59

Everest Group

JULY 9, 2024

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

Marketing 130

Marketing BPO Service 130

Everest Group

JULY 9, 2024

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

Customer Service 130

Customer Service Marketing Service BPO 130

V-Soft Consulting

JULY 9, 2024

Enterprises today face the continuous challenge of making informed decisions based on vast amounts of data. That is why data analytics has become an indispensable tool, enabling organizations to derive actionable insights and maintain a competitive edge. However, the integration of disparate data sources remains a significant hurdle. Enter MuleSoft, a robust integration platform that, when paired with data analytics, offers a collaborative approach to unlocking enterprise insights.

Analytics 52

Analytics Collaborations Sourcing 52

Everest Group

JULY 9, 2024

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

Marketing 130

Marketing BPO Service 130

Perficient Digital Transformation

JULY 9, 2024

There is an untapped potential for automotive loyalty programs, and we are living in an era where customer loyalty is more fleeting than ever. Until now, the relationship between OEMs and customers has been largely transactional. A customer buys a car, and the interaction ends there until the next purchase cycle—typically five to ten years later. But in today’s competitive landscape, this model is no longer sufficient.

Retail 52

Retail Manufacturing Finance Design 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Everest Group

JULY 9, 2024

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

Customer Support 130

Customer Support Marketing BPO Service 130

V-Soft Consulting

JULY 9, 2024

ServiceNow is a leading platform providing cloud-based digital workflows for enterprise operations. ServiceNow has many benefits to enterprises but finding skilled IT resources to match the corporate demand can be difficult. To truly unlock the benefits that the platform offers, it is necessary to select a partner that is best suited to your enterprise's needs.

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Offshore India Data Entry

JULY 9, 2024

Over the past few decades, the Business Process Outsourcing (BPO) industry has undergone notable changes and developments. In addition, Virtual Assistant (VA) Services are one of the critical drivers of this evolution. It has a vital role in specialized BPO Services. In detail, virtual assistants are experts who operate remotely with an organization, either full-time or part-time, and have the potential to manage routine tasks, specialized work, or occasional tasks.

BPO 52

BPO Data Entry Service Business Process Outsourcing 52

Vilmate

JULY 9, 2024

Apple introduced the latest iPhone update, iOS 18, at the WWDC 2024 conference and released updates for all its other devices. The entire internet is buzzing about the exciting features coming in September. However, little discussion has been given to the significance of this update for iOS web application owners and aspiring startup founders. At Vilmate, we always keep up with the times.

Out-Tasking 40

Out-Tasking Nearshoring Cybersecurity Design 40

Advertiser: Paycor

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.