Blue Ocean
MARCH 14, 2024
Your organization is ready to find a new contact center outsourcer. We’ve compiled a list of the most helpful outsourcing resources, in order from discovery to launch. Is It Time to Outsource? What does it really look like to source a strategic partnership with an outsourced customer care provider?
Everest Group
SEPTEMBER 14, 2023
With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations Impact sourcing focus: South Africa offers companies a chance to meet impact sourcing goals while remaining cost-effective.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Future of Sourcing
JUNE 12, 2018
In the current marketplace, there is simply no way around a multishore contact center delivery model. The reality is that with unemployment rates in key demand markets at near-record lows, the ability to source qualified, motivated talent needs to be done both domestically and in overseas locales.
Blue Ocean
MARCH 19, 2024
On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. Love them or hate them, in business, as in life, transitions are inevitable.
Magellan Solutions
JULY 9, 2021
What are the different Philippines call center services and how much can you expect them to be? In today’s digitally disrupted market, traditional revenue sources are becoming more elusive. Call Center Outsourcing Services for our Telecom BPO Services. Furthermore, sustainable growth requires a new operating model.
Blue Ocean
JUNE 26, 2018
What are you looking for in a contact center partner? 5 Insights About Sourcing and Developing Strategic Partnerships. 5 Most Critical Elements of a Successful Contact Center Launch. 4 Essential Resources to Read Before You Craft Your Contact Center RFP. We want to hear from you. Let us know today.
Expert insights. Personalized for you.
59 
Let's personalize your content