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On the Cusp or Not: Six Front Office BPO Locations to Watch

Future of Sourcing

In the current marketplace, there is simply no way around a multishore contact center delivery model. The reality is that with unemployment rates in key demand markets at near-record lows, the ability to source qualified, motivated talent needs to be done both domestically and in overseas locales. Egyptian BPO 2.0

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Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations Impact sourcing focus: South Africa offers companies a chance to meet impact sourcing goals while remaining cost-effective.

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A Full List Of Philippines Call Center Services (And What To Expect)

Magellan Solutions

What are the different Philippines call center services and how much can you expect them to be? In today’s digitally disrupted market, traditional revenue sources are becoming more elusive. Aside from being call center service providers , we also help with other BPO services such as: Outbound Calling. Accounting.