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The Generative AI Gold Rush: Tailored Strategies of Leading Hyperscalers

Zinnov

Top hyperscalers in the world are competing to capture this unmet market share, but it’s not a one-size-fits-all approach. Meta, uncharacteristically leveraging hyperscaler partners, then announced their own large language model (LLM), which is open-source and free for enterprises and consumers alike.

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Process Excellence: A transformational lever to extreme automation

IBM Services

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? Why process excellence matters A mid-size organization will spend the equivalent of several billion U.S. dollars annually in direct or indirect procurement.

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New Everest Group Research on Change Management Reveals the Huge Chasm Between ‘We Should’ and ‘We Do’ in Global Business Services Centers

Everest Group

In addition to the findings above, the report explores these key questions: What is the right time to involve GBS change management teams? What is the normative size and skills mix for the change management team? Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

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What kind of innovation organisation are you?

Hyland

There’s not a one-size-fits-all magic innovation solution, and most organisations learn to work in a number of complementary ways concurrently in order to get the best results from the hand they’ve been dealt (in terms of their available time, money and personnel). Making innovation work for you — options and opportunities. Craig Wentworth$.

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Is it time for credit unions to re-evaluate the benefits of outsourcing?

VXI

More often than not, this can be traced back to legacy operating models and preconceived notions that outsourcing erodes service quality. Today, business process outsourcers (BPOs) are working with leading financial service providers to successfully design, launch, and manage digital-first solutions within the contact center.

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Is it time for credit unions to re-evaluate the benefits of outsourcing?

VXI

More often than not, this can be traced back to legacy operating models and preconceived notions that outsourcing erodes service quality. Today, business process outsourcers (BPOs) are working with leading financial service providers to successfully design, launch, and manage digital-first solutions within the contact center.

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The Azure Well Architected Framework: Performance Efficiency Pillar

Perficient Digital Transformation

Once the workload is in production Azure provides the Azure Advisor to understand changes that occur as features and services are added, so it’s a good practice to review your workloads regularly, and use Azure’s monitoring tools on critical workloads. ” ~ – Steve Jobs, Co-founder, former CEO, and Chairman, Apple Inc.