Premier BPO

MAY 24, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. During the session “Best Practices in Offshore Outsourcing”, the offshoring expert discussed the value of culture match, account management, and data security. Shirts, pens, pads of paper, etc.)

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

NoonDalton

NOVEMBER 28, 2022

The expansion and effectiveness of outsourcing have given rise to the term “rightsourcing” Rightsourcing is about selecting the best source to deliver the services you need, staying true to the fundamental term “right” within the buzzword. It quite literally means “choosing the correct source.” .

Co-Sourcing 52

Co-Sourcing Outsourcing Nearshoring Sourcing 52

Customer Serv Outsource Smarter

DECEMBER 16, 2022

During the COVID surge of 2020, the primary focus for BPOs was a rapid shift to work-at-home with a massive investment in remote architecture, training, systems, security, and agent collaboration tools. Nearshore and offshore growth. expect nearshore and offshore growth to continue. and international clients. Recessionary fears.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

IBM Services

APRIL 14, 2023

Revolutionizing the FMCG industry with integrated business planning Each business in the fast-moving consumer goods (FMCG) industry has its own unique set of rules, variables, and limitations, and Al Rabie Saudi Foods Co. Al Rabie Saudi Foods Co. The story of Al Rabie is a testament to the power of collaboration and innovation.

Co-Sourcing 73

Co-Sourcing Analytics Human Resources Sales 73

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. Outsourced onshore or offshore workers serve as an extended team, fitting in seamlessly with the new hybrid work environment.

Reduced Overhead 40

Reduced Overhead Offshoring Co-Sourcing BPO 40

SIG Speaks

JULY 28, 2021

Through a strategic partnership with Fossil, we helped the executive leadership team to increase quality, productivity and utilization as they moved from working with a 300-person offshore team to a 180 person Global Insourcing Center “GIC” team through our unique offshore model. THE CUSTOMER. listen here. .

Co-Sourcing 40

Co-Sourcing Offshoring Right-Sizing Retail 40

SIG Speaks

SEPTEMBER 27, 2021

We are working to ensure they feel safe returning to the office while also maximizing their opportunities for career growth, collaboration, and mentorship. Improved collaboration with even defined times in the office. . It’s not going to be easy as the workplace mindset has rapidly shifted over the last year. Listen here. .

Co-Sourcing 40

Co-Sourcing Flexibility Offshoring Right-Sizing 40

Magellan Solutions

AUGUST 31, 2022

You must be ready to handle any risks or challenges you may encounter before you employ an offshore staff. . Source: Magellan Solutions. For short-term contracts, you can opt for a set fee model, and for long-term collaborations, for a material and time model. Morgan Chase & Co. 1) IBM & THE TEXAS STATE.

Outsourcing 75

Outsourcing Banking Offshoring Out-Tasking 75

3Pillar Global

MARCH 15, 2021

We’re also seeing more organizations move toward a multi-sourcing model where they’re outsourcing different functions or projects to different outsourcing partners, often spread across the world. Some opt to supplement internal development teams, with in-house and outsourced teams collaborating as one cohesive unit on a single project.

Software 52

Software Outsourcing Nearshoring Out-Tasking 52