Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? Forward-thinking BPOs are investing heavily in digital and social recruiting. Nearshore and offshore growth. Here we go….

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Premier BPO

APRIL 28, 2023

Session on Best Practices by Premier BPO: Hear from our outsourcing expert, Premier BPO COO, Dave Shapiro on the Best Practices of Offshore Outsourcing. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. These accolades underscore Premier BPO’s commitment to delivering quality customer service through innovative training and continuous process improvements.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

Premier BPO

MAY 24, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. Premier BPO’s COO also contributed by sharing exclusive insights as a featured panel speaker. The widespread forum serves as a go-to consumer service and customer care platform in the U.S.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. Outsourced onshore or offshore workers serve as an extended team, fitting in seamlessly with the new hybrid work environment.

Reduced Overhead 40

Reduced Overhead Offshoring Co-Sourcing BPO 40

Magellan Solutions

AUGUST 31, 2022

You must be ready to handle any risks or challenges you may encounter before you employ an offshore staff. . Here are reasons why companies outsource some of their tasks to business process outsourcing ( BPO ) companies. . Here are reasons why companies outsource some of their tasks to business process outsourcing ( BPO ) companies. .

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Outsourcing Banking Offshoring Out-Tasking 75