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Elevate Your Contact Center with Premier BPO at ICMI Contact Center Expo

Premier BPO

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

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Meet the Premier BPO team to Elevate your CX. Join our breakout session at Call & Contact Center Expo U.S. Don’t miss out!

Premier BPO

With hundreds of exhibitors and speakers, the event provides an excellent opportunity for attendees to collaborate and learn about the latest trends and techniques prevalent and applicable in the industry. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO.

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The Future of Contact Centers – Join Premier BPO at the ICMI Contact Center Expo 2023

Premier BPO

As the anticipation builds for this exciting event, Premier BPO is thrilled to be part of and exhibiting at the expo. Top 10 Sessions Recommended by Premier BPO: 1. Collaborate with professionals who share your commitment to tackling the prevalent challenges that contact centers routinely encounter.

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PCI Certified Outsourcer Presenting at Call & Contact Center Expo – Stand #4047

Premier BPO

With hundreds of exhibitors and speakers, the event provides an excellent opportunity for attendees to collaborate and learn about the latest trends and techniques prevalent and applicable in the industry. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO.

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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology. Providing a unique perspective on how the changing business landscape requires a partnership mentality, Premier BPO COO, Dave Shapiro highlighted how co-sourcing fits the narrative.

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First-Time Outsourcing Specialist Speaking at SOCAP

Premier BPO

Session on Best Practices by Premier BPO: Hear from our outsourcing expert, Premier BPO COO, Dave Shapiro on the Best Practices of Offshore Outsourcing. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? Forward-thinking BPOs are investing heavily in digital and social recruiting. Was it more of the same? Here we go….

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